Troubleshooting Failed Installations
You may find the following information helpful in troubleshooting a failed installation.
| Problem
|
Possible fix
|
| Cannot contact domain controller
|
- Verify that network cable is properly connected.
- Verify that server(s) running DNS and a domain controller are both on-line.
- Make sure your network settings are correct (IP address, gateway, etc.).
- Verify that your credentials and domain name are entered correctly.
|
| Error loading operating system
|
- Caused when a drive is formatted with NTFS during setup but the disk geometry is reported incorrectly.
- Try a smaller partition (less than 4 GB) or a FAT32 partition instead.
|
| Failure of dependency service to start
|
- Make sure you installed the correct protocol and network adapter in the Network Settings dialog box in the Windows XP Setup Wizard.
- Check that your network settings are correct.
|
| Insufficient disk space
|
- Create a new partition using existing free space on the hard disk, delete or create partitions as needed or reformat an existing partition to free up space.
|
| Media errors
|
- CD-ROM you are installing from may be dirty or damaged. Try using a different CD or trying the affected CD in a different machine.
|
| Nonsupported CD drive
|
- Swap out the drive for a supported drive or try a network install instead.
|
Next: Log Files
