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Monitoring and Maintaining a Site

It's not enough to simply set up an e.commerce website and hope that everything will run smoothly afterwards. Sites must be monitored to ensure that they continue to function correctly and they must be maintained, both to correct any errors that may arise and to add or change content.

Several companies offer monitoring systems that can remotely check a website from several geographic monitoring stations at selected intervals. If the monitoring system is unable to reach the site, an email, cell phone or pager alert is sent to notify the site owner of the problem. Monitoring services available include: Availability Monitoring, Performance Monitoring, Link and Image Checking and Transaction Monitoring. Companies offering such services include:

Many of these companies offer a free trial of their services, or even a free entry-level service. These services are not always distinct - many companies offer more than one type of monitoring service.

Note: where specific companies are mentioned they are quoted simply as examples of the services available. This should not be taken as any recommendation or endorsement of the companies concerned.

Next: Availability Monitoring