The average PC user doesn't think much about problems that can occur with a computer until the problem actually occurs. Once a failure happens, the repairs can be costly and time-consuming.
Human error and the operating environment can cause a computer to malfunction.
Factors can include:
- excessive build up of dust
- static-electricity shocks
- power surges
- carelessness - dropping equipment
- incorrect configuration.
Taking time to prevent faults developing will reduce the amount of time lost by the users while you are rectifying the faults.