Table of Contents

  1. LO5: Identify Safety and Environmental Issues and Communicate with an End User
  2. Safety
  3. Legal Considerations
  4. Legislation
  5. Working with Hardware
  6. Preparation
  7. Safety Guidelines 1
  8. Safety Guidelines 2
  9. Safety Guidelines 3
  10. Prepare the Work Area
  11. SAQ on Preparation
  12. Implementation Tips 1
  13. Implementation Tips 2
  14. SAQ on Implementation
  15. Testing and Tidying
  16. Health and Safety Issues When Using Computers
  17. SAQ on Safety Legislation
  18. Locating and Setting Up
  19. Operating Environment Considerations
  20. Power Supply Concerns
  21. SAQ on Power
  22. Temperature
  23. Humidity
  24. EMI
  25. Static Electricity
  26. Antistatic Precautions
  27. ESD Damage
  28. What Causes ESD?
  29. Minimising ESD
  30. SAQ on Electrical Issues
  31. Changing the Working Environment
  32. Fire Hazards and Precautions
  33. Electrical Hazards and Precautions
  34. Safety Devices
  35. Electrical Hazards Legislation
  36. Effects of Electrical Faults
  37. Electric Shock
  38. Fuses and Circuit Breakers
  39. Fuses
  40. Circuit Breakers
  41. Residual Current Devices
  42. Electricity at Work Regulations 1989
  43. SAQ on Safety Devices
  44. Using and Operating a Computer System
  45. DSE Regulations
  46. Communication and Professionalism
  47. Job Description
  48. Job Related Professional Behaviour
  49. Activity on Computer Support
  50. SAQ on Customer Support
  51. Summary of this section