Troubleshooting Terminal Services and Remote Desktop Connections
Terminal Services was introduced in Windows NT Server 4.0, Terminal Server Edition. Since then it has been enhanced and improved with each new operating system release: Windows 2000, Windows XP Professional and Windows Server 2003.
Terminal Services uses the Remote Desktop Protocol (RDP) for sending and receiving keyboard and mouse input for presenting video and audio output and for redirecting printers, disk drives, and other devices between a Terminal Server and a Remote Desktop client computer. Windows Server 2003 implements RDP version 5.2.
On the server side, the RDP services are called Terminal Services. On the client side, the RDP connections are called Remote Desktop Connections.
On Windows Server 2003 and Windows XP Professional computers, the Remote Desktop Connection software program is installed by default. It is located on the Start menu under (All) Programs > Accessories > Communications > Remote Desktop Connection. From the Remote Desktop Connection dialog box, you can click the Options button to configure several different settings: General, Display, Local Resources, Programs and Experience.
On the General tab, a user can type in her username, password, and domain so that these security credentials can automatically pass through to the Terminal Server without the user typing them each time when logging on. Windows Server 2003 permits this logon credential pass-through by default but Windows 2000 Server does not permit this pass-through by default.
The Remote Desktop Client software is available free of charge from http://www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp. You can install and run this program on Windows 95, Windows 98, Windows Me, Windows NT 4.0 and Windows 2000. This software is the same version found in Windows XP Service Pack 1.
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The activities given on this page and the following pages can contribute towards your log book for this unit. You must diagnose and resolve issues relating to client access and terminal services security. |
