Project managers must be able to speak well in public and present information in both positive and negative scenarios. They must also be able to communicate effectively in writing, so that they can transmit ideas and objectives. They must also be able to interpret the verbal and non-verbal communications of others in order to know their requirements and opinions.
A project manager is expected to produce high-quality project planning and design documents and send out meeting agendas, updates, status reports and courteous and effective email.
A good manager can get his/her ideas across clearly and in a non-confrontational manner, without appearing to impose views on subordinates.
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