Working within a Team

Table of Contents

1. Introduction
2. Planning
   1. Planning Process
   2. Communication
   3. Concept Report
   4. Types of Meetings
   5. Characteristics of a good meeting
   6. Team roles
   7. The Basis of Effective Teams
   8. Meeting Documentation
   9. Notice of Meeting
   10. Agenda
   11. Agenda Example
   12. Minutes
   13. Project Schedule
   14. Quality Plan
   15. Summary
   16. SAQ 1
   17. SAQ 2
   18. SAQ 3
   19. SAQ 4
   20. SAQ 5

Communication

Why do we need to learn to communicate?

• Simply because it lies at the heart of whatever work people do

• Communication with other people is the most important skill that you will need to work successfully

• We take communication for granted; we will look at 4 main areas - speaking, listening, writing and reading.

Activity 5

'Examples of times where you have encountered and/or been the cause for ineffective communication' - discuss

Next: Concept Report