Other Resources

The Scottish Qualifications Authority has a wide range of services to make finding your way round our systems as easy as possible.

Customer Contact

Business Development & Customer Support Team
0303 333 0330
Your first port of call for all enquiries is the Business Development & Customer Support Team. If you want general information about the Scottish Qualifications Authority and its qualifications, or if you have a more complex query but are not sure who you should speak to, our friendly advisors are there to help and assist. If they don't know the answer, they will know a person who does.

For other, more specific enquiries, use the following helplines.

0345 213 5050

Phone CHATS (Computer Help and Technical Support) if you are having problems with SQA.net or other SQA supplied software.

Publications orders
0303 333 0330

To order our publications or Unit specifications, please phone SQA's Business Development & Customer Support Team on 0303 333 0330 or e-mail us at mycentre@sqa.org.uk. Full details regarding availability of materials in alternative formats, Braille/audio and minority languages are also available on request.

All unit descriptions are £4 per copy.

SQA-RED - The Scottish Qualifications Authority's Candidate Registrations and Entries Database System
0345 213 6015

SQA-RED is a database system which SQA makes available to centres for managing their candidate registration and entries data. The system does away with paper forms and uses a two way transfer of electronic files to maintain compatibility between the candidate data held by the centre and the data held by SQA.

The system deals with all of the qualification types offered by SQA and is therefore suitable for any type of centre. SQA provides the system free of charge, with full technical support and will preload each database with all of the candidate and approval data which SQA holds for the centre.

For more information call the Data Services support line on 0345 213 6015.

SVQ Accreditation
0345 213 524

For enquiries about the accreditation and development of SVQs, and the approval of awarding bodies.

Publications Feedback

We are very keen to receive your views on how useful SQA's publications are to you in offering our qualifications. If you have comments on a document, or more general points about our publications, please note them down on our Publication Feedback form.