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We are committed to providing excellent customer service, and are open and ... This Customer Charter tells you about our service-levels, and details our ...
http://www.sqa.org.uk/sqa/25072.html
Customer Charter Our commitment to our customers.
https://www.sqa.org.uk/sqa/25064.2356.html
Scottish Qualifications Authority, sqa, Customer Charter. ... We are committed to providing excellent customer service, and are open and accountable to ...
http://www.sqa.org.uk/sqa/25064.html?style=black
Home · About SQA > Policies > Customer Charter > Customer Complaints and Feedback. Customer Complaints and Feedback. Most people go through their ...
http://www.sqa.org.uk/sqa/25071.html
Customer Charter Our Customer Support Network. ... Business Development & Customer Support Team Answers ... Customer Support and Regional Managers
http://www.sqa.org.uk/sqa/25067.html
We recognise that we have a clear responsibility to our customers to carry out our duties efficiently and effectively, and to apologise if we get things wrong.
http://www.sqa.org.uk/sqa/25069.html
If you need to make a complaint to SQA, you can use this interactive form, e-mail us ... SQA > Policies > Customer Charter > Customer Complaints and Feedback ...
http://www.sqa.org.uk/sqa/15303.html
As a customer I can find out about SQA's commitment to its customers and partners ... We met our customer charter service level of answering 95% of calls within ...
http://www.sqa.org.uk/sqa/75023.6430.html
Freedom of Information. Our Freedom of Information policy is explained on our website (www.sqa.org.uk/foi). Its aim is to ensure that we fully meet our ...
http://www.sqa.org.uk/sqa/25068.html
For information on how we handle complaints, please refer to our Complaints Policy in our Customer Charter. SQA will only respond to, and make enquiries and ...
https://www.sqa.org.uk/sqa/74311.6129.html