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We are committed to providing excellent customer service, and are open and ... This Customer Charter tells you about our service-levels, and details our ...
Customer Charter Our commitment to our customers.
Scottish Qualifications Authority, sqa, Customer Charter. ... We are committed to providing excellent customer service, and are open and accountable to ...
Home · About SQA > Policies > Customer Charter > Customer Complaints and Feedback. Customer Complaints and Feedback. Most people go through their ...
Customer Charter Our Customer Support Network. ... Business Development & Customer Support Team Answers ... Customer Support and Regional Managers
We recognise that we have a clear responsibility to our customers to carry out our duties efficiently and effectively, and to apologise if we get things wrong.
If you need to make a complaint to SQA, you can use this interactive form, e-mail us ... SQA > Policies > Customer Charter > Customer Complaints and Feedback ...
As a customer I can find out about SQA's commitment to its customers and partners ... We met our customer charter service level of answering 95% of calls within ...
Freedom of Information. Our Freedom of Information policy is explained on our website (www.sqa.org.uk/foi). Its aim is to ensure that we fully meet our ...
For information on how we handle complaints, please refer to our Complaints Policy in our Customer Charter. SQA will only respond to, and make enquiries and ...