Case Studies

Case Study of Cirencester College

This case study describes why Cirencester College chose to offer SQA ESOL for Work qualifications. The case study then describes how they deliver the qualification in the workplace of local employers and how this approach has been so successful that they are now delivering SQA ESOL for Work qualifications in 11 different workplaces in the manufacturing and hospitality sectors.


Case Study of Strathaird Salmon (Youngs Seafoods)

GRAPHIC: Youngs logo

This case study describes how Strathaird Salmon (part of the Young’s Seafoods group) gave a group of migrant worker factory employees the opportunity to achieve SQA work-based ESOL qualifications.

As lessons were on-site the tutor was able to adapt lessons to meet the language needs of the employer as they arose and covered subjects such as Contracts of Employment, Hygiene, Health and safety, HR policies etc.

The company is already benefiting in areas such as improved communication, greater understanding of health and safety issues, fewer errors, less waste, improved efficiency, and improved staff morale and customer perception.

GRAPHIC: Thistle Hotels, Marriott and Express by Holiday Inn logos

Case Study of Inverness Hotel Association

This case study describes how a group of 21 of the main hotels in Inverness including hotels from the world’s leading hotel groups (the Marriott, Thistle, Ramada Jarvis, Best Western and Express by Holiday Inn) are offering SQA work-based ESOL qualifications in the workplace in partnership with tutors from the Workers’ Educational Association.

The case study provides quotes from learners and the Thistle Hotel General Manager, describing how the hotels are benefiting in key areas as communication and health & safety.