PDA IT Service Management

This Professional Development Award (PDA) has been developed specifically in response to the increasing importance of the IT Infrastructure Library (ITIL) in industry.

Specifically, this award aims to meet a current gap in provision for ITIL certification in Scotland. It also address the needs of increasing numbers of candidates who want to enhance their IT knowledge and/or skills but find it difficult to commit to a part-time HNC course spread over two years. Until now ITIL certification has only been provided by a narrow range of providers. However, this PDA Certificate in IT Services Management at SCQF Level 7 prepares the candidate to the standard necessary for taking the examination at a certified centre. This award is therefore designed to be an alternative to offer greater additional opportunities in more centres. It may be considered as part of SQA’s HN Computing framework to which the units contribute.

Group Award Arrangements Documents

Level: PDA in IT Service Management at SCQF level 7
Code: G8K9 47
Edition: Version 2 (August 2007)

PDA in IT Service Management at SCQF level 7 Arrangements Document (734 KB)

Subject-specific Information

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