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Candidate Advice FAQs
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- Can I get access to my exam script under the Freedom of Information Act?
- Can I have something removed from my certificate?
- How do 'credit points' work? What do they mean?
- How does SCQF relate to UCAS points?
- How many SCQF points does a grade D award have?
- I didn’t get the results I expected. Can you advise me what my next steps should be?
- I don't understand the layout of my certificate – I'm not sure what my results actually are.
- I failed to meet the conditions of the offer made to me by my preferred university; will I get in through clearing?
- I have been awarded a grade D – is this a pass?
- I have been awarded a grade D – what does this mean?
- I haven't received an e-mail containing my exam results.
- I haven't received a text message containing my exam results.
- I have not received a certificate at all – how can I find out my results?
- I have received two certificates with different information on them – why?
- I sat an exam but there was no course grade at all on my certificate.
- I was asked to leave one of my exams early as I had taken my mobile phone (or another prohibited item) into the examination hall with me: Can I appeal?
- I was expecting a better grade than the one I achieved – can I appeal for a better grade?
- What are Core Skills? / Why are the Core Skills I’ve been awarded not the same level as my courses and units achieved?
- What does 'Exam Only' mean?
- What does 'level' mean?
- What is the SCQF and what does it do?
- What SCQF information is shown on the Scottish Qualifications Certificate (SQC)?
- What time will I receive my results by e-mail?
- When will MySQA re-open?
- Why have my National Units not been graded like my course results? And/or why don't I have levels against all my National Units?
- Why is SCQF information on the certificate?
Contact Information
- Learner Enquiries
- 0845 279 1000
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