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Candidate Advice FAQs

Appeals

• I was expecting a better grade than the one I achieved – can I appeal for a better grade?


• I was asked to leave one of my exams early as I had taken my mobile phone (or another prohibited item) into the examination hall with me: Can I appeal?

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Career Options

• I failed to meet the conditions of the offer made to me by my preferred university; will I get in through clearing?


• I didn’t get the results I expected. Can you advise me what my next steps should be?

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Certificate

• I don’t understand the layout of my certificate – I’m not sure what my results actually are.


• Can I have something removed from my certificate?


• I have received two certificates with different information on them – why?


• I have not received a certificate at all – how can I find out my results?

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Core Skills

• What are Core Skills? / Why are the Core Skills I’ve been awarded not the same level as my courses and units achieved?

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Freedom of information (FOI)

• Can I get access to my exam script under the Freedom of Information Act?

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Grade or Result Queries

• I have been awarded a grade D – what does this mean?


• I have been awarded a grade D – is this a pass?


• I sat an exam but there was no course grade at all on my certificate.


• Why have my National Units not been graded like my course results? And/or why don’t I have levels against all my National Units?


• What does ‘Exam Only’ mean?

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Scottish Credit and Qualifications Framework (SCQF)

• How does SCQF relate to UCAS points?


• How many SCQF points does a grade D award have?


• Why is SCQF information on the certificate?


• What SCQF information is shown on the Scottish Qualifications Certificate (SQC)?


• How do ‘credit points’ work? What do they mean?


• What does ‘level’ mean?


• What is the SCQF and what does it do?

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MySQA

• Will I be able to see information about my qualifications on MySQA?


• What time will I receive my results by e-mail/text?


• I haven’t received a text message containing my exam results


• I haven’t received an e-mail containing my exam results

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