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NQ Operational Contacts
To help you find the right team to direct your enquiry, we have listed below the contact details of all our Operations Teams. If you have a specific enquiry and are unsure which team would be best to contact, use our alphabetical enquiry list to locate the contact details of the appropriate team.
Please select the appropriate tab below to locate the relevant team for a specific enquiry.
Follow this link for HN and SVQ Operational Contacts (colleges and training providers).
A-C
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Absentee Consideration | 0345 213 6890 | absentee.enquiries@sqa.org.uk | Assessment Arrangements |
| Adapted Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Assessment:QP, QA & Logistics |
| Additional CDs/DVDs Required | 0345 213 6800 | question.papers@sqa.org.uk | NQ Assessment:QP, QA & Logistics |
| Alternative Venues | 0345 213 6890 | alternative.venues@sqa.org.uk | Assessment Arrangements |
| Appeals | 0345 213 6750 | appeals@sqa.org.uk | Appeals Helpdesk |
| Approval - Qualification Issues | qav@sqa.org.uk | Qualification Approval & Verification | |
| Approval - Centre Issues | 030 333 0330 | mycentre@sqa.org.uk | Business Development |
| Art & Design - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Assessment Arrangements | 0345 213 6890 | aarequests@sqa.org.uk | Marking Support |
| Attendance Registers | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Centre Materials |
| Awards Reporting | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Business Development & Customer Support Team | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Candidate by Candidate Reports | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Candidate Merge | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Candidates with Disabilities and/or Learning Needs | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Carrier Print | 0345 213 6951 | ray.cameron@sqa.org.uk | Script Management |
| Change of Entry Level | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Charges | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Child Protection/Welfare of Candidates | 0345 213 6748 | Child Protection Coordinator | |
| Child Protection | 0345 213 6586 | Child Protection Coordinator | |
| Coincident Examinations | 0345 213 6890 | coincidents@sqa.org.uk | Assessment Arrangements |
| Component Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Connect - Candidate Services (Schools) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Core Skills | 0345 213 5454 | core.skills@sqa.org.uk | Policy & New Products |
| Course Specifications | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Coursework - Extensions | 0345 213 6890 | markingsupportandemc@sqa.org.uk | Marking Support |
| Coursework - Flyleafs | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Coursework - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
D-H
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Data Protection | data.protection@sqa.org.uk | Quality Services & Planning | |
| Date of Birth Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deadline Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deceased Candidates - Schools | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Development Visits | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Digital Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Dissertations | 0345 213 6713 | dissertation@sqa.org.uk | Script Management |
| Duplicate SCN's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Electronic Statement of Results (ESoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Eligibility Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| English as an Additional Language | 0345 213 6890 | eal.requests@sqa.org.uk | Assessment Arrangements |
| Entries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Error Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Estimates | 0345 213 6960 | estimates@sqa.org.uk | Data Services |
| Examination Stationery | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Examination Timetable | 0345 213 6860 | dawn.anderson@sqa.org.uk | Assessment Planning |
| Extensions for Submission of Coursework | 0345 213 6890 | extensions@sqa.org.uk | Assessment Arrangements |
| Flyleafs for Coursework Materials | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Folios - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Hierarchical Courses | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Highest Marks | 0345 213 6713 | alex.purves@sqa.org.uk | Script Management |
I-R
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Internal Assessment Mark Forms | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Internal Assessment Results | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Invigilation Team | 0345 213 6987 | am@sqa.org.uk | Appointee Management |
| Item Level Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Key Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Malpractice | 0345 213 6890 | investigation.enquiries@sqa.org.uk | Assessment Arrangements |
| Marking Instructions on Website | 0345 213 6723 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Missing Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Missing Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Navigator | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Post Approval Development Visits | gav@sqa.org.uk | Qualification Approval & Verification | |
| Prior Verification (NQ) | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Projects - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Project Based National Course (Results Processing) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Project Based National Course (Visiting Assessment Arrangements) | 0345 213 6710 | nqvve@sqa.org.uk | QA Events |
| Project Based National Course (External Marking) | 0345 213 6713 | sheila.hall@sqa.org.uk | Script Management |
| Question Paper Supplies | 0345 213 6891 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Reference Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Registrations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
|
Missing/Replacement NQ Certificates |
0345 213 6960 |
main.diet.certs@sqa.org.uk |
Data Services |
| Replacement Certificates | 0345 213 6015 | certification@sqa.org.uk | Centre Support |
| Reports - Candidate by Candidate (CSoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Result Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Return of Coursework Materials | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
S-Z
| Enquiry | Telephone | Department | |
|---|---|---|---|
| SCN Allocations | 0345 213 6960 | scn.allocation@sqa.org.uk | Data Services |
| SCNs - Duplicates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Scottish Credit & Qualifications Framework | 0345 213 5547 | john.lewis@sqa.org.uk | Policy & New Products |
| Script Management | 0345 213 6732 | script.management@sqa.org.uk | Script Management |
| Secure Site (Nabs) | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Sitting exams at another SQA approved centre | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work (Verification) | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| SQA Connect (Schools only) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| SQA.net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| SQA-REX | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Stationery | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Subject Specific Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Submission Dates for Candidate Materials | 0345 213 6951 | ray.cameron@sqa.org.uk | Script Management |
| Temporary Disabilities | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| UCAS | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Unexpected Incidents before/during an external assessment | 0345 213 6890 | Assessment Arrangements | |
| Uplift of Materials | 0345 213 6951 | ray.cameron@sqa.org.uk | Script Management |
| Verification NQ | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Visiting Examining | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Withdrawn Candidates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Wrongly Resulted Units | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
All
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Absentee Consideration | 0345 213 6890 | absentee.enquiries@sqa.org.uk | Assessment Arrangements |
| Adapted Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Additional CDs/DVDs Required | 0345 213 6800 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Alternative Venues | 0345 213 6890 | alternative.venues@sqa.org.uk | Assessment Arrangements |
| Appeals | 0345 213 6750 | appeals@sqa.org.uk | Appeals Helpdesk |
| Approval - Qualification Issues | qav@sqa.org.uk | Qualification Approval & Verification | |
| Approval - Centre Issues | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Art & Design - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Assessment Arrangements | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Attendance Registers | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Awards Reporting | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Business Development & Customer Support Team | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Candidate by Candidate Reports | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Candidate Merge | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Candidates with Disabilities and/or Learning Needs | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Carrier Print | 0345 213 6951 | ray.cameron@sqa.org.uk | Script Management |
| Change of Entry Level | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Charges | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Child Protection/Welfare of Candidates | 0345 213 6748 | Child Protection Coordinator | |
| Child Protection | 0345 213 6586 | Child Protection Coordinator | |
| Coincident Examinations | 0345 213 6890 | coincidents@sqa.org.uk | Assessment Arrangements |
| Component Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Connect - Candidate Services (Schools) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Core Skills | 0345 213 5454 | core.skills@sqa.org.uk | Policy & New Products |
| Course Specifications | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Coursework - Extensions | 0345 213 6890 | markingsupportandemc@sqa.org.uk | Marking Support |
| Coursework - Flyleafs | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Coursework - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Data Protection | data.protection@sqa.org.uk | Quality Systems & Planning | |
| Date of Birth Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deadline Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deceased Candidates - Schools | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Development Visits (NQ) | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Digital Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Dissertations | 0345 213 6713 | dissertation@sqa.org.uk | Script Management |
| Duplicate SCN's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Electronic Statement of Results (ESoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Eligibility Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| English as an Additional Language | 0345 213 6890 | eal.requests@sqa.org.uk | Assessment Arrangements |
| Entries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Error Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Estimates | 0345 213 6960 | estimates@sqa.org.uk | Data Services |
| Examination Stationery | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Examination Timetable | 0345 213 6860 | dawn.anderson@sqa.org.uk | Assessment Planning |
| Extensions for Submission of Coursework | 0345 213 6890 | extensions@sqa.org.uk | Assessment Arrangements |
| Extra net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Flyleafs for Coursework Materials | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Folios - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Hierarchical Courses | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Highest Marks | 0345 213 6713 | alex.purves@sqa.org.uk | Script Management |
| Internal Assessment Mark Forms | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Internal Assessment Results | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Invigilation Team | 0345 213 6987 | am@sqa.org.uk | Appointee Management |
| Item Level Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Key Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Malpractice | 0345 213 6890 | investigation.enquiries@sqa.org.uk | Assessment Arrangements |
| Marking Instructions on Website | 0345 213 6723 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logisitics |
| Missing Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Missing Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Navigator | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Post Approval Development Visits | qav@sqa.org.uk | Qualification Approval & Verification | |
| Prior Verification (NQ) | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Projects - Return of | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| Project Based National Course (Results Processing) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Project Based National Course (Visiting Assessment Arrangements) | 0345 213 6710 | nqvve@sqa.org.uk | QA Events |
| Pfoject Based National Course (External Marking) | 0345 213 6713 | sheila.hall@sqa.org.uk | Script Management |
| Question Paper Supplies | 0345 213 6891 | question.papers@sqa.org.uk | NQ Assessment: QP, QA & Logistics |
| Reference Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Registrations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
|
Missing/Replacement NQ Certificates |
0345 213 6960 |
main.diet.certs@sqa.org.uk |
Data Services |
| Replacement Certificates | 0345 213 6015 | certification@sqa.org.uk | Centre Support |
| Reports - Candidate by Candidate (CSoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Result Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Return of Coursework Materials | 0345 213 6866 | return.materials@sqa.org.uk | QA Events |
| SCN Allocations | 0345 213 6960 | scn.allocation@sqa.org.uk | Data Services |
| SCNs - Duplicates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Scottish Credit & Qualification Framework | 0345 213 5547 | john.lewis@sqa.org.uk | Policy & New Products |
| Script Management | 0345 213 6732 | script.management@sqa.org.uk | Script Management |
| Secure Site (Nabs) | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Sitting Exams At Another SQA approved centre | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work (Verification) | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| SQA Connect (Schools only) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| SQA.net | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| SQA-REX | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Stationery | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support |
| Subject Specific Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Submission Dates for Candidate Materials | 0345 213 6951 | ray.cameron@sqa.org.uk | Script Management |
| Temporary Disabilities | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Timetable | 0345 213 6860 | assessment.planning@sqa.org.uk | Assessment Planning |
| UCAS | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Unexpected Incidents before/during an external assessment | 0345 213 6890 | Assessment Arrangements | |
| Uplift of Materials | 0345 213 6951 | ray.cameron@sqa.org.uk | Script Management |
| Verification (NQ) | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Visiting Examining | 0345 213 6766 | nqvve@sqa.org.uk | NQ Verification & Visiting Examining |
| Withdrawn Candidates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Wrongly Resulted Units | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
