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NQ Operational Contacts
To help you find the right team to direct your enquiry, we have listed below the contact details of all our Operations Teams. If you have a specific enquiry and are unsure which team would be best to contact, use our alphabetical enquiry list to locate the contact details of the appropriate team.
Please select the appropriate tab below to locate the relevant team for a specific enquiry.
Follow this link for HN and SVQ Operational Contacts (colleges and training providers).
A-C
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Absentee Consideration | 0345 213 6890 | Centre Materials | |
| Adapted Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Additional CDs/DVDs Required | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Alternative Venues | 0345 213 6890 | alternative.venues@sqa.org.uk | Assessment Arrangements |
| Appeals | TBC | Appeals Helpdesk | |
| Approval - Qualification | 0845 213 5351 | ||
| Art & Design - Return of | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| Assessment Arrangements | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Attendance Registers | 0345 213 6878 | Centre Materials | |
| Awards Reporting | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Candidate by Candidate Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Candidate Merge | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Candidates with Disabilities and/or Learning Needs | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Carrier Print | 0345 213 6951 | Script Management | |
| Certificates - Main Diet | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Certification | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Change of Entry Level | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Charges | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Child Protection | 0345 213 6853 | Child Protection Coordinator | |
| Child Protection | 0345 213 6791 | Child Protection Coordinator | |
| Coincident Examinations | 0345 213 6890 | coincidents@sqa.org.uk | Assessment Arrangements |
| Component Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Course Specifications | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Coursework - Extensions | 0345 213 6890 | Centre Materials | |
| Coursework - Flyleafs | 0345 213 6878 | Centre Materials | |
| Coursework - Return of | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| CSoCR's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
D-H
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Data Services Surgeries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Date of Birth Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Deadline Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Deceased Candidates - Schools | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Development Visits | 0345 213 6871 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Digital Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Dissertation Topic Titles | 0345 213 6951 | dissertation@sqa.org.uk | Script Management |
| Duplicate SCN's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Electronic Statement of Results | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Eligibility Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| English as an Additional Language | 0345 213 6890 | eal.requests@sqa.org.uk | Assessment Arrangements |
| Entries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Error Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| ESoCR's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Estimate/IAM amendment forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Estimate/IAM supplement forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Estimates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Examination Stationery | 0345 213 6878 | Centre Materials | |
| Extensions for Submission of Coursework | 0345 213 6890 | extensions@sqa.org.uk | Centre Materials |
| Extra net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Flyleafs for Coursework Materials | 0345 213 6878 | Centre Materials | |
| Folios - Return of | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| Hierarchical Courses | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Highest Marks | 0345 213 6951 | Script Management |
I-R
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Internal Assessment Mark Forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Internal Assessment Results | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Invigilation | 0345 213 6890 | invigilators@sqa.org.uk | Assessment Arrangements |
| Item Level Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Key Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Malpractice | 0345 213 6890 | Assessment Arrangements | |
| Marking Instructions on Website | 0345 213 6949 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Missing Main Diet Certificates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Missing Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Missing Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Navigator | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| NC Estimate Forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Post Approval Development Visits | 0845 213 5351 | Qualification Approval & Verification | |
| Pretesting of Objective Items | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Prior Verification | 0345 213 6871 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Projects - Return of | 0345 213 6866 | qa.events@sqa.org.uk | QA Events |
| Question Papers | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Question Paper and CD/DVD Deliveries | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| RED (Schools only) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Reference Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Registrations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Replacement NQ Certificates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Reports - Candidate by Candidate | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Result Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Return of Coursework Materials | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| REX | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
S-Z
| Enquiry | Telephone | Department | |
|---|---|---|---|
| SCN Allocations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SCNs - Duplicates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Script Management | 0345 213 6951 | Script Management | |
| Secure Site (Nabs) | |||
| SGER00's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Sitting At's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Sitting Exams At Another SQA approved centre | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Skills for Work | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Skills for Work (Verification) | 0345 213 6861 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| SQA.net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SQA-RED (Schools only) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SQA-REX | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Stationery | 0345 213 6878 | national.qualifications@sqa.org.uk | Centre Materials |
| Sub component marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Subject Specific Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Submission Dates for Candidate Materials | 0345 213 6951 | Script Management | |
| Submission Dates for Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Temporary Disabilities | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Timetable | 0345 213 6860 | assessment.planning@sqa.org.uk | Assessment Planning |
| UCAS | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Unexpected Incidents before/during an external assessment | 0345 213 6890 | Assessment Arrangements | |
| Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Unit Results | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Uplift of Materials | 0345 213 6951 | Script Management | |
| Verification NQ | 0345 213 6861 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Visiting Examining | 0345 213 6761 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Welfare of Candidates | 0345 213 6853 | Child Protection Officer | |
| Welfare of Candidates | 0345 213 6758 | Child Protection Deputy Officer | |
| Withdrawn Candidates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Wrongly Resulted Units | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
All
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Absentee Consideration | 0345 213 6890 | Centre Materials | |
| Adapted Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Additional CDs/DVDs Required | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Alternative Venues | 0345 213 6890 | alternative.venues@sqa.org.uk | Assessment Arrangements |
| Appeals | TBC | Appeals Helpdesk | |
| Approval - Qualification | 0845 213 5351 | ||
| Art & Design - Return of | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| Assessment Arrangements | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Attendance Registers | 0345 213 6878 | Centre Materials | |
| Awards Reporting | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Candidate by Candidate Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Candidate Merge | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Candidates with Disabilities and/or Learning Needs | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Carrier Print | 0345 213 6951 | Script Management | |
| Certificates - Main Diet | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Certification | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Change of Entry Level | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Charges | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Child Protection | 0345 213 6853 | Child Protection Coordinator | |
| Child Protection | 0345 213 6791 | Child Protection Coordinator | |
| Coincident Examinations | 0345 213 6890 | coincidents@sqa.org.uk | Assessment Arrangements |
| Component Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Course Specifications | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Coursework - Extensions | 0345 213 6890 | Centre Materials | |
| Coursework - Flyleafs | 0345 213 6878 | Centre Materials | |
| Coursework - Return of | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| CSoCR's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Data Services Surgeries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Date of Birth Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Deadline Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Deceased Candidates - Schools | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Development Visits | 0345 213 6871 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Digital Question Papers | 0345 213 6891 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Dissertation Topic Titles | 0345 213 6951 | dissertation@sqa.org.uk | Script Management |
| Duplicate SCN's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Electronic Statement of Results | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Eligibility Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| English as an Additional Language | 0345 213 6890 | eal.requests@sqa.org.uk | Assessment Arrangements |
| Entries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Error Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| ESoCR's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Estimate/IAM amendment forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Estimate/IAM supplement forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Estimates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Examination Stationery | 0345 213 6878 | Centre Materials | |
| Extensions for Submission of Coursework | 0345 213 6890 | extensions@sqa.org.uk | Centre Materials |
| Extra net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Flyleafs for Coursework Materials | 0345 213 6878 | Centre Materials | |
| Folios - Return of | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| Hierarchical Courses | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Highest Marks | 0345 213 6951 | Script Management | |
| Internal Assessment Mark Forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Internal Assessment Results | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Invigilation | 0345 213 6890 | invigilators@sqa.org.uk | Assessment Arrangements |
| Item Level Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Key Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Malpractice | 0345 213 6890 | Assessment Arrangements | |
| Marking Instructions on Website | 0345 213 6949 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Missing Main Diet Certificates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Missing Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Missing Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Navigator | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| NC Estimate Forms | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Operational Help Centre (OHC) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Post Approval Development Visits | 0845 213 5351 | Qualification Approval & Verification | |
| Pretesting of Objective Items | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Prior Verification | 0345 213 6871 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Projects - Return of | 0345 213 6866 | qa.events@sqa.org.uk | QA Events |
| Question Papers | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| Question Paper and CD/DVD Deliveries | 0345 213 6800 | question.papers@sqa.org.uk | NQ Delivery: Exam Operations |
| RED (Schools only) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Reference Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Registrations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Replacement NQ Certificates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Reports - Candidate by Candidate | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Result Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Return of Coursework Materials | 0345 213 6866 | events.servicing@sqa.org.uk | QA Events |
| REX | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SCN Allocations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SCNs - Duplicates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Script Management | 0345 213 6951 | Script Management | |
| Secure Site (Nabs) | |||
| SGER00's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Sitting At's | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Sitting Exams At Another SQA approved centre | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Skills for Work | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Skills for Work (Verification) | 0345 213 6861 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| SQA.net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SQA-RED (Schools only) | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| SQA-REX | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Stationery | 0345 213 6878 | national.qualifications@sqa.org.uk | Centre Materials |
| Sub component marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Subject Specific Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Submission Dates for Candidate Materials | 0345 213 6951 | Script Management | |
| Submission Dates for Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Temporary Disabilities | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Timetable | 0345 213 6860 | assessment.planning@sqa.org.uk | Assessment Planning |
| UCAS | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Unexpected Incidents before/during an external assessment | 0345 213 6890 | Assessment Arrangements | |
| Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Unit Results | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Uplift of Materials | 0345 213 6951 | Script Management | |
| Verification (NQ) | 0345 213 6861 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Visiting Examining | 0345 213 6761 | nqvve@sqa.org.uk | NQ Verification and Visiting Examining |
| Welfare of Candidates | 0345 213 6853 | Child Protection Officer | |
| Welfare of Candidates | 0345 213 6758 | Child Protection Deputy Officer | |
| Withdrawn Candidates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Wrongly Resulted Units | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
