NQ Operational Contacts

To help you find the right team to direct your enquiry, we have listed below the contact details of all our Operations Teams. If you have a specific enquiry and are unsure which team would be best to contact, use our alphabetical enquiry list to locate the contact details of the appropriate team.

Please select the appropriate tab below to locate the relevant team for a specific enquiry.

View HN and SVQ Operational Contacts (colleges and training providers).

A-C

Enquiry Telephone E-mail Department
Adapted Question Papers 0345 213 6891 question.papers@sqa.org.uk NQ Assessment:QP, QA & Logistics
Additional CDs/DVDs Required 0345 213 6800 question.papers@sqa.org.uk NQ Assessment:QP, QA & Logistics
Alternative Venues 0345 213 6890 alternative.venues@sqa.org.uk Assessment Arrangements
Approval - Qualification Issues N/A asv@sqa.org.uk Qualification Approval & Verification
Approval - Centre Issues 030 333 0330 mycentre@sqa.org.uk Business Development
Art & Design - Return of 0345 213 6950 return.materials@sqa.org.uk Events Servicing
Assessment Arrangements 0345 213 6890 aarequests@sqa.org.uk Assessment Arrangements
Attendance Registers 0345 213 6728 markingsupportandemc@sqa.org.uk Marketing Support & VE
Awards Reporting 0345 213 6960 esocr@sqa.org.uk Data Services
Business Development & Customer Support Team 0303 333 0330 mycentre@sqa.org.uk Business Development
Candidate by Candidate Reports 0345 213 6960 esocr@sqa.org.uk Data Services
Candidate Merge 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Candidates with Disabilities and/or Learning Needs 0345 213 6890 aarequests@sqa.org.uk Assessment Arrangements
Carrier Print 0345 213 6806 douglas.ramsay@sqa.org.uk Script Management
Change of Entry Level 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Child Protection/Welfare of Candidates 0345 213 6587 N/A Child Protection Contact
Coincident Examinations 0345 213 6890 coincidents@sqa.org.uk Assessment Arrangements
Component Marks 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Connect - Candidate Services (Schools) 0345 213 6960 sqa.net@sqa.org.uk Data Services
Core Skills 0345 213 6576 customer@sqa.org.uk Research, Policy, Standards & Statistics
Course Frameworks 0345 213 6960 national.qualifications@sqa.org.uk Data & Certification
Coursework - Extensions 0345 213 6890 extensions@sqa.org.uk Assessment Arrangements
Coursework - Flyleafs 0345 213 6878 markingsupportandemc@sqa.org.uk Marking Support & VE
Coursework - Return of 0345 213 6866 return.materials@sqa.org.uk Event Servicing

 

D-H

Enquiry Telephone E-mail Department
Data Protection N/A data.protection@sqa.org.uk Strategic Planning and Governance
Date of Birth Queries 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Deadline Dates 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Deceased Candidates - Schools 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Development Visits (NQ) 0345 213 6766 nqverification.sqa.org.uk NQ Verification
Digital Question Papers 0345 213 6891 question.papers@sqa.org.uk NQ Assessment:  QP, QA & Logistics
Dissertations 0345 213 6713 dissertation@sqa.org.uk Script Management
Duplicate SCNs 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Electronic Statement of Results (ESoCR) 0345 213 6960 esocr@sqa.org.uk Data Services
Eligibility Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
English as an Additional Language 0345 213 6890 eal.requests@sqa.org.uk Assessment Arrangements
Entries 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Entries Profile Summary Report 0345 213 6960 eps@sqa.org.uk Data Services
Error Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Estimates 0345 213 6960 estimates@sqa.org.uk Data Services
Examination Stationery 0345 213 6801 cr.despatch@sqa.org.uk Facilities
Examination Timetable 0345 213 6860 dawn.anderson@sqa.org.uk Assessment Planning
Exceptional Circumstances 0345 213 6640 ec.enquiries@sqa.org.uk Results Services
Extensions for Submission of Coursework 0345 213 6890 extensions@sqa.org.uk Assessment Arrangements
Extra net 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Flyleafs for Coursework Materials 0345 213 6878 markingsupportandemc@sqa.org.uk Marking Support & VE
Folios - Return of 0345 213 6866 return.materials@sqa.org.uk Events Servicing
Hierarchical Courses 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Highest Marks 0345 213 6713 alex.purves@sqa.org.uk Script Management

I-R

Enquiry Telephone E-mail Department
Internal Assessment Mark Forms 0345 213 6960 iamf@sqa.org.uk Data Services
Internal Assessment Results 0345 213 6960 iamf@sqa.org.uk Data Services
Invigilation Team 0345 213 6987 invigilation@sqa.org.uk Appointee Management
Item Level Marks 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Malpractice 0345 213 6890 investigation.enquiries@sqa.org.uk Assessment Arrangements
Marking Instructions on Website 0345 213 6723 question.papers@sqa.org.uk NQ Assessment:  QP, QA & Logistics
Missing/Replacement NQ Certificates
Main Diet request accepted 10/08/16 - 09/12/16
Post Results Services 21/11/16 - 17/03/16


0345 213 6960


main.diet.certs@sqa.org.uk


Data Services
Missing Unit Entries Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Missing Unit Results Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Navigator 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Post Approval Development Visits N/A asv@sqa.org.uk Qualification Approval & Verification
Post Results Services 0345 213 6619 prs.enquiries@sqa.org.uk Results Services
Prior Verification (NQ) 0345 213 6766 nqpv@sqa.org.uk NQ Verification 
Projects - Return of 0345 213 6866 return.materials@sqa.org.uk QA Events
Question Paper Supplies 0345 213 6891 question.papers@sqa.org.uk NQ Assessment:  QP, QA & Logistics
Reference Data 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Registrations 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Replacement Certificates 0345 213 6015 replacement.certificates@sqa.org.uk Centre Support
Reports - Candidate by Candidate (CSoCR) 0345 213 6960 esocr@sqa.org.uk Data Services
Return of Coursework Materials 0345 213 6866 return.materials@sqa.org.uk QA Events

S-Z

Enquiry Telephone E-mail Department
SCN Allocations 0345 213 6960 scn.allocation@sqa.org.uk Data Services
SCNs - Duplicates 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Scottish Credit & Qualifications Framework 0345 213 5547 john.lewis@sqa.org.uk Research, Policy, Standards & Statistics
Script Management Markers’ Helpline 0345 213 6732 script.management@sqa.org.uk Script Management
Secure Site 0303 333 0330 mycentre@sqa.org.uk Business Development
Sitting exams at another SQA approved centre 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Skills for Work 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Skills for Work (Verification) 0345 213 6766 nqverification@sqa.org.uk NQ Verification
SQA Connect (Schools only) 0345 213 6960 sqa.net@sqa.org.uk Data Services
SQA.net 0345 213 6960 sqa.net@sqa.org.uk Data Services
Submission Dates for Candidate Materials 0345 213 6713 alex.purves@sqa.org.uk Script Management
Temporary Disabilities 0345 213 6890 aarequests@sqa.org.uk Assessment Arrangements
UCAS 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Unexpected Incidents before/during an external assessment 0345 213 6890 N/A Assessment Arrangements
Uplift of Materials 0345 213 6734 centre.reconciliation@sqa.org.uk Script Management
Verification NQ 0345 213 6766 nqverification@sqa.org.uk NQ Verification
Visiting Examining 0345 213 6761 visiting.examining@sqa.org.uk Marking Support and VE
Withdrawn Candidates 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Wrongly Resulted Units 0345 213 6960 national.qualifications@sqa.org.uk Data Services

 

All

Enquiry Telephone E-mail Department
Adapted Question Papers 0345 213 6891 question.papers@sqa.org.uk NQ Assessment:QP, QA & Logistics
Additional CDs/DVDs Required 0345 213 6800 question.papers@sqa.org.uk NQ Assessment:QP, QA & Logistics
Alternative Venues 0345 213 6890 alternative.venues@sqa.org.uk Assessment Arrangements
Approval - Qualification Issues N/A asv@sqa.org.uk Qualification Approval & Verification
Approval - Centre Issues 030 333 0330 mycentre@sqa.org.uk Business Development
Art & Design - Return of 0345 213 6950 return.materials@sqa.org.uk Events Servicing
Assessment Arrangements 0345 213 6890 aarequests@sqa.org.uk Assessment Arrangements
Attendance Registers 0345 213 6728 markingsupportandemc@sqa.org.uk Marketing Support & VE
Awards Reporting 0345 213 6960 esocr@sqa.org.uk Data Services
Business Development & Customer Support Team 0303 333 0330 mycentre@sqa.org.uk Business Development
Candidate by Candidate Reports 0345 213 6960 esocr@sqa.org.uk Data Services
Candidate Merge 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Candidates with Disabilities and/or Learning Needs 0345 213 6890 aarequests@sqa.org.uk Assessment Arrangements
Carrier Print 0345 213 6806 douglas.ramsay@sqa.org.uk Script Management
Change of Entry Level 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Child Protection/Welfare of Candidates 0345 213 6587 N/A Child Protection Contact
Coincident Examinations 0345 213 6890 coincidents@sqa.org.uk Assessment Arrangements
Component Marks 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Connect - Candidate Services (Schools) 0345 213 6960 sqa.net@sqa.org.uk Data Services
Core Skills 0345 213 6576 customer@sqa.org.uk Research, Policy, Standards & Statistics
Course Frameworks 0345 213 6960 national.qualifications@sqa.org.uk Data & Certification
Coursework - Extensions 0345 213 6890 extensions@sqa.org.uk Assessment Arrangements
Coursework - Flyleafs 0345 213 6878 markingsupportandemc@sqa.org.uk Marking Support & VE
Coursework - Return of 0345 213 6866 return.materials@sqa.org.uk Event Servicing
Data Protection N/A data.protection@sqa.org.uk Strategic Planning and Governance
Date of Birth Queries 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Deadline Dates 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Deceased Candidates - Schools 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Development Visits (NQ) 0345 213 6766 nqverification.sqa.org.uk NQ Verification
Digital Question Papers 0345 213 6891 question.papers@sqa.org.uk NQ Assessment:  QP, QA & Logistics
Dissertations 0345 213 6713 dissertation@sqa.org.uk Script Management
Duplicate SCNs 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Electronic Statement of Results (ESoCR) 0345 213 6960 esocr@sqa.org.uk Data Services
Eligibility Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
English as an Additional Language 0345 213 6890 eal.requests@sqa.org.uk Assessment Arrangements
Entries 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Entries Profile Summary Report 0345 213 6960 eps@sqa.org.uk Data Services
Error Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Estimates 0345 213 6960 estimates@sqa.org.uk Data Services
Examination Stationery 0345 213 6801 cr.despatch@sqa.org.uk Facilities
Examination Timetable 0345 213 6860 dawn.anderson@sqa.org.uk Assessment Planning
Exceptional Circumstances 0345 213 6640 ec.enquiries@sqa.org.uk Results Services
Extensions for Submission of Coursework 0345 213 6890 extensions@sqa.org.uk Assessment Arrangements
Extra net 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Flyleafs for Coursework Materials 0345 213 6878 markingsupportandemc@sqa.org.uk Marking Support & VE
Folios - Return of 0345 213 6866 return.materials@sqa.org.uk Events Servicing
Hierarchical Courses 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Highest Marks 0345 213 6713 alex.purves@sqa.org.uk Script Management
Internal Assessment Mark Forms 0345 213 6960 iamf@sqa.org.uk Data Services
Internal Assessment Results 0345 213 6960 iamf@sqa.org.uk Data Services
Invigilation Team 0345 213 6987 invigilation@sqa.org.uk Appointee Management
Item Level Marks 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Malpractice 0345 213 6890 investigation.enquiries@sqa.org.uk Assessment Arrangements
Marking Instructions on Website 0345 213 6723 question.papers@sqa.org.uk NQ Assessment:  QP, QA & Logistics
Missing/Replacement NQ Certificates
Main Diet request accepted 10/08/16 - 09/12/16
Post Results Services 21/11/16 - 17/03/16


0345 213 6960


main.diet.certs@sqa.org.uk


Data Services
Missing Unit Entries Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Missing Unit Results Reports 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Navigator 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Post Approval Development Visits N/A asv@sqa.org.uk Qualification Approval & Verification
Post Results Services 0345 213 6619 prs.enquiries@sqa.org.uk Results Services
Prior Verification (NQ) 0345 213 6766 nqpv@sqa.org.uk NQ Verification 
Projects - Return of 0345 213 6866 return.materials@sqa.org.uk QA Events
Question Paper Supplies 0345 213 6891 question.papers@sqa.org.uk NQ Assessment:  QP, QA & Logistics
Reference Data 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Registrations 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Replacement Certificates 0345 213 6015 replacement.certificates@sqa.org.uk Centre Support
Reports - Candidate by Candidate (CSoCR) 0345 213 6960 esocr@sqa.org.uk Data Services
Return of Coursework Materials 0345 213 6866 return.materials@sqa.org.uk QA Events
SCN Allocations 0345 213 6960 scn.allocation@sqa.org.uk Data Services
SCNs - Duplicates 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Scottish Credit & Qualifications Framework 0345 213 5547 john.lewis@sqa.org.uk Research, Policy, Standards & Statistics
Script Management Markers’ Helpline 0345 213 6732 script.management@sqa.org.uk Script Management
Secure Site 0303 333 0330 mycentre@sqa.org.uk Business Development
Sitting exams at another SQA approved centre 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Skills for Work 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Skills for Work (Verification) 0345 213 6766 nqverification@sqa.org.uk NQ Verification
SQA Connect (Schools only) 0345 213 6960 sqa.net@sqa.org.uk Data Services
SQA.net 0345 213 6960 sqa.net@sqa.org.uk Data Services
Submission Dates for Candidate Materials 0345 213 6713 alex.purves@sqa.org.uk Script Management
Temporary Disabilities 0345 213 6890 aarequests@sqa.org.uk Assessment Arrangements
UCAS 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Unexpected Incidents before/during an external assessment 0345 213 6890 N/A Assessment Arrangements
Uplift of Materials 0345 213 6734 centre.reconciliation@sqa.org.uk Script Management
Verification NQ 0345 213 6766 nqverification@sqa.org.uk NQ Verification
Visiting Examining 0345 213 6761 visiting.examining@sqa.org.uk Marking Support and VE
Withdrawn Candidates 0345 213 6960 national.qualifications@sqa.org.uk Data Services
Wrongly Resulted Units 0345 213 6960 national.qualifications@sqa.org.uk Data Services