Workplace learner

Unit descriptors are available on the SQA website, Unit Searches for:

• NQ
• HN

Or you can e-mail customer@sqa.org.uk, please include the title of the Units and codes and we can send you the Unit descriptors.

Please contact the school/college/training provider as they decide how to deliver the qualifications.

You can register for MySQA - free online service, which allows you to see all of your results online.

You register using your Scottish Candidate Number (SCN) and activate once you receive the activation letter ? this letter will be sent to the address on our system.

You can order Replacement Certificates (If gained prior to 1995 this is your only option) by online or postal application.  This takes between 2 ? 3 weeks with a standard charge of £38.

If you would like us to post an application to you please call us on 0845 279 1000.

We only issue results by e-mail for National Qualifications (school exams) at results time, we are unable provide details of any other qualifications by e-mail.

To register to receive your results by text or e-mail you should sign up for  MySQA - free online service, which allows you to see all of your results online.

• use your Scottish Candidate Number (SCN) to sign up for MySQA
• you will receive an activation letter, sent to the address on our system
• once you recive this letter you should login to your account and select the text or e-mail option

Please note ? registration through MySQA to receive exam results by e-mail or text closes a few weeks before the exam results are issued

You can register for MySQA - free online service, which allows you to see all of your results online. You register using your Scottish Candidate Number (SCN) and activate once you receive the activation letter ? this letter will be sent to the address on our system.

You can order Replacement Certificates (If gained prior to 1995 this is your only option) via an application online or postal. This takes between 2 ? 3 weeks with a standard charge of £38.

If you would like us to post an application to you please call us on 0845 279 1000 giving us your address and we will post the application to you.

If you are currently studying you should speak to your school or college as they will be able to change your name if you show them the relevant documentation (please see list below).

If you are not curretly attending school or college, to enable us to process and update your candidate record we are required to obtain the necessary documentation.

You must provide two items from the list below. The documents should be the originals, not photocopies.

• Passport
• Drivers Licence
• Justice of Peace Letter
• Birth certificate
• Decree Nisi
• Marriage/Civil Partnership Certificate
• Adoption Certificate

All documentation you send to support your request will be returned to you via secure delivery.

If you wish your documents returned by special delivery please post a cheque of £4.50 addressed to the Scottish Qualifications Authority.

Please post to the following address:

Operations
Centre Support
Fourth Floor
The Optima Building
58 Robertson Street
Glasgow
G2 8DQ

If you also need a Replacement Certificate, please complete and return the Replacement Certificate Form

We cannot provide direct comparisons between our qualifications and that of other awarding bodies within the UK or Internationally. You can download: Qualifications Can Cross Boundaries (728 KB) (UK).

To compare International qualifications contact:

UK NARIC
Oriel House
Oriel Road
Cheltenham
Gloucestershire
GL50 1XP

Tel: +44 (0) 870 990 4088
Fax: +44 (0) 870 990 1560
E-mail: info@naric.org.uk
Website: www.naric.org.uk

Your Scottish Candidate Number (SCN) is displayed directly under your name on your certificate.

If you do not have your SCN you should complete the Candidate Enquiry Form , this will allow us to locate your records and provide you with your SCN.

Or call us on: 0345 279 1000 and we will confirm your details and then provide you with your SCN Number.

Replacement certificates can be arranged for a fee of £38.00 and this service normally takes between 2-3 weeks.

You can order your replacement certificate online: eshop

You can submit a written request by completing our Replacement Certificate Form .

Once complete the form can be returned by post to:

Replacement Certificates
Scottish Qualifications Authority
The Optima Building
58 Robertson Street
Glasgow
G2 8DQ

If you have completed it electronically and are paying by credit/debit card, you can email the form to: certification@sqa.org.uk

The replacement certificate will also show Core skills, SQA Credits & SCQF credit points if these are applicable to your qualification/s.

If you are currently studying your school/college or training provider will have to change your address - this must be done by the centre who registered you for the qualification you are studying.

If you are no longer studying, we will require more information to allow us to locate your Candidate record. Please complete our Candidate Enquiry Form.  We will then be able to complete your change of address.

You should contact the school/college/training Provider to discuss course fees, as we do not set these fees.

Completing the first year of the HND would not automatically entitle you to a certificate.

You will only receive a certificate when we receive all the results for the HND or when the college enter you for a HNC Group Award. If all relevant results are present you will then be issued with an HNC Certificate.

Please contact your college to be entered for a HNC Group Award.

Please contact the school or college and inform the student records department or SQA Co-ordinator. They will update the details sent to SQA and order a replacement certificate on your behalf.

We do not certificate qualifications gained at university. You should contact the university to gain certification for any qualification you have studied there.

Please contact your school or college as they will need to contact the Appeals Team at SQA on your behalf to investigate this matter further.

This information is issued to your school/college and they should give you the feedback or result.

Please contact your school/college to discuss this further

To find out more about our courses contact your local school/college/training provider or visit: www.myworldofwork.co.uk

If you would like information on a specific course we offer then please complete our Candidate Enquiry Form . Please provide the name and geographical area of the course you would like to attend.

Your Detailed Record of Attainment shows the qualification you are currently being certificated for, including a list of the Units.

The summary of attainment may make reference to past qualifications/Group Awards but will not certificate them again in full unless a replacement certificate is requested.

There may be entries/qualifications on your record that have still to be resulted/removed before a certificate can be issued.

Or your certificate may have been issued to an incorrect/previous address. If so please contact your school/college/training provider for more information.

You must discuss this with your school/college directly. We write, develop and certificate qualification; however we do not run the courses. It is at the discretion of the school/college to set the entry requirements.