Business and Administration (2011)

Business and Administration (2011)

The Scottish Vocational Qualifications (SVQs) in Business and Administration are designed to equip those working at different levels of business and administration with the skills and knowledge they need to demonstrate competence in their job role.

The SVQ at level 1 is about the candidate very much following expected procedures whilst showing an understanding of why they are doing so. More responsibility is reflected at the higher levels — level 4, for example, focuses on managing areas of work and communication.

These qualifications are available through colleges and training providers.

Re-Accreditation of Business and Administration SVQs

In our update letter of 3 October 2014 SQA notified centres of our intention to make a re-accreditation submission to adopt incremental changes to the Business and Administration SVQs. At that time our estimate was that the process could be complete and operationalised by March 2015. Unfortunately, as of 12 March 2015, we have yet to receive notification of the updated approved Assessment Strategy from Skills CFA so have been unable to proceed with that submission. Once we have this available our submission will be made as a priority and the operational changes communicated to centres in advance of the newly coded SVQs becoming operational.

As a reminder to centres, this is an Incremental Change and although the SVQ Group Awards will be re-coded most Units remain unchanged. The Assessment Strategy has been updated strengthening the emphasis on workplace evidence, however the assessment methodology remains the same. SQA Assessment Guidance and Candidate Portfolios will be updated in line with these changes.

Skills CFA have provided a document outlining the changes to the frameworks. You can view it using the link below. Please note - these changes do not come into effect until the newly coded SVQs in Business and Administration are available. 

SVQ Business and Administration Level 4 (SCQF Level 7) - Behaviours in Management Units

The Level 4 SVQ in Business and Administration contains seven units that are imported from the SVQ Management suite. Due to a recent change in the Management area, the behaviours within these units no longer need to be assessed. Within the Management units available on SVQ Business and Administration webpage, the behaviours are listed as Performance Indicators (PIs) below the title "Behaviours which underpin effective performance". It is not necessary to gather and map evidence against these PIs. Read more...

Understanding Standards

New Understanding Standards material has been produced to support delivery of SVQs in Business and Administration.This material is intended to help assessors make valid, reliable and consistent assessment decisions when assessing SVQs in Business and Administration. It contains examples of evidence and assessment decisions supplemented by notes from External Verifiers explaining why they are good, fair or poor practice. Follow this link to view the material - SVQ Business and Administration Understanding Standards

Why deliver this qualification

SVQs in Business and Administration are based on National Occupational Standards developed by the sector skills body for this occupational area, The Council for Administration.

Modern Apprenticeships based on the level 2 and level 3 SVQs are also available.

The SVQs can be offered at any time and do not need to follow the academic session.

Assessment Guidance and candidate recording forms are available to download from SQA’s website.

Who does this qualification suit

SVQs in Business and Administration are designed for people at various levels within business organisations, and are therefore appropriate to many job roles from junior administrators through to office managers.


As with all SQA qualifications, entry is at the discretion of the centre. This is a work-based qualification, therefore candidates should be in a job role which enables them to provide the required evidence in a working environment.


There is some overlap of Units between the different levels of SVQ allowing candidates to progress to other Business and Administration SVQs as their job role develops or changes.

Candidates achieving an SVQ in Business and Administration will have improved employment prospects in the occupational area.


Centres with devolved authority are eligible to seek approval through their own internal approval process.

Centres without devolved authority will have to come forward for approval and should contact the Business Development Team for guidance in completing the combined CA1/SA1 form.

Assessors and verifiers must be able to meet SQA's general requirements as outlined in the guide to approval.

How to assess

Assessment is through performance in the workplace. The majority of assessment will be based on performance evidence and assessed through direct observation of work products.

Holistic assessment — gathering evidence towards more than one Unit in the same assessment occasion — is encouraged.

Assessment Guidance for each level of SVQ provides guidance on the use of simulation in a realistic working environment.

Qualification content and delivery tools

Assessment Guidance

Assessment Guidance for all levels of SVQs in Business and Administration levels 1,2,3 and 4 is now available on SQA's secure website.

All centres approved to deliver SVQs in Business and Administration have access to this page through their SQA Co-ordinator. If you experience any difficulties accessing this page, please contact the Business Development and Customer Support Team - or 0303 333 0330.

Candidate Recording Forms

Candidate Disclaimer for SVQ Portfolio

SVQ Business and Administration level 1 GA3W 21

SVQ Business and Administration level 2 GA3V 22

SVQ Business and Administration level 3 GA41 23

SVQ Business and Administration level 4 GA3Y 24

Assessment Strategy

Internal Assessment Reports

Frequently Asked Questions




Level 1 Units

Level 3 Units



Level 1 Units

Level 2 Units

Level 4 Units



Level 3 Units


Network Event 2014

Network Event 2013

Network Events 2012


Launch Event (February 2011)

Qualification Structures

Useful Links

mappIT logo Skills Development Scotland Logo CFA Skills Logo

Level 2, 3 and 4 Modern Apprenticeship Frameworks