SVQ Healthcare Support (Non-clinical) level 3

Unit downloads

Mandatory Units

FN94 04 (103 KB) GEN98  Promote effective communication in a healthcare environment
FN95 04 (109 KB) GEN96  Maintain health and safety and security practices within a health setting 
DK57 04 (124 KB) HSC33  Reflect on and develop your practice 

Group A

F04M 04 (91 KB) C5  Monitor and solve customer service problems 
F7EK 04 (87 KB) CfA D111  Plan and manage own workload 
FE0V 04 (102 KB) BAA412  Plan and organise meetings 
F2GX 04 (114 KB) ML D8  Help team members address problems affecting their performance 
F2H4 04 (91 KB)  ML E10  Take effective decisions
DP6H 04 (94 KB) M&L D6  Allocate and monitor the progress and quality of work in your area of responsibility 
F05N 04 (93 KB) GEN18  Give presentations to groups 
F04L 04 (85 KB) GEN19  Assist others to plan presentations to enable learning 
DK89 04 (109 KB) GEN21  Interact with individuals using telecommunications 
FN96 04 (97 KB) GEN23  Monitor your own work practice 
FN97 04 (97 KB) GEN26  Deal with financial transactions within a health facility 
FN98 04 (92 KB) GEN39  Contribute to effective multidisciplinary team working 
FN99 04 (96 KB) GEN44  Liaise between primary, secondary and community teams 
FN9A 04 (98 KB) GEN62  Collate and communicate health information to individuals 
FN9D 04 (101 KB) GEN65  Make recommendations for the use of physical resources 
FN9E 04 (87 KB) GEN66  Control the use of physical resources 
FN9F 04 (90 KB) GEN77  Perform first line calibration on clinical equipment to ensure it is fit for use 
FN9G 04 (98 KB) GEN78  Conduct routine maintenance on clinical equipment 
FN9H 04 (95 KB) GEN79  Co-ordinate the progress of individuals through care pathways 
FN9K 04 (97 KB) IPC13  Provide guidance, resources and support to enable staff to minimise the risks of spreading infection 
FN9L 04 (90 KB) H19  Monitor, evaluate and improve the management of data and information in a health context 
FN9N 04 (106 KB) H16  Identify and specify data and information requirements in a health context 
FN9P 04 (108 KB)  H18  Analyse data and information and present outputs in a health context 
FN9R 04 (107 KB) HI11  Produce coded clinical data 
DK9L 04 (127 KB) HSC244  Manage and organise time and activities to support individuals in the community 
DK7J 04 (158 KB)  HSC330  Support individuals to access and use services and facilities 
DK96 04 (184 KB) HSC387  Work in collaboration with carers in the caring role 
DK5M 04 (169 KB) HSC394  Contribute to the development and running of support groups 
DK30 04 (174 KB) HSC3100  Participate in inter-disciplinary team working to support individuals 
DK7A 04 (170 KB) HSC3101  Help and develop community networks and partnerships 
DK9C 04 (164 KB) HSC3102  Work with community networks and partnerships 
DK52 04 (117 KB) HSC3115  Receive, analyse, process, use and store information 
DK3Y 04 (110 KB)  HSC3117  Conduct an Assessment of Risks in the Workplace 
DK4G 04 (115 KB) HSC3119  Promote the values and principles underpinning best practice 
DK4F 04 (132 KB) HSC3121  Contribute to promoting the effectiveness of teams 
DK66 04 (148 KB) HSC399  Develop and sustain effective working relationships with staff in other agencies 
DK6N 04 (165 KB) HSC3110  Support colleagues to relate to individuals 
D9RJ 04 (96 KB) PM18  Enable learning through demonstrations and instruction 
FD3X 04 (109 KB) LD Standard 7  Facilitate individual learning and development
FD41 04 (179 KB) LD Standard 9  Assess workplace competence using direct and indirect methods 
F54F 04 (125 KB) SLP12 Skills for Security  Deal with disorderly and aggressive behaviour 
DP0F 04 (126 KB)  CHS36  Provide basic life support