SQA moves to Lowden

From Thursday 17 November, SQA staff based at our facility at Ironmills Road in Dalkeith will begin moving to our new purpose built offices on the outskirts of the town.

The move, which is scheduled to be completed by Monday 28 November, will see the phased transfer of services from Ironmills Road, Dalkeith to the new building at Shawfair Business Park, which will be known as ‘Lowden’, the old Scots word for the Lothians.

While the move takes place our telephone system will continue to operate but there are likely to be some disruptions to services that are normally run out of our Dalkeith offices.

We would like to take this opportunity to reassure all our customers, that while there may be some disruption to services from 3:30pm on Thursday 17 November until  Tuesday 22 November, your data will continue to be held securely and processed as normal once our systems are restored.

  • Although email will not be available to Dalkeith based staff during this period, messages received will be stored securely then delivered once service resumes.
  • Our candidate registration, entry and results service will not be available from 3:30pm on Thursday 17 November until it is restored on Tuesday 22 November.
  • SQA Connect will also be closed between Thursday 17 and Tuesday 22 November. Colleges and independent schools will not be able to access the National Assessment Resource (NAR) at this time.  The service will resume normally on Tuesday 22 November.
  • Assessment arrangement requests will be unavailable until our systems are restored.

All enquiries from SQA accredited centres should be submitted to our Business Development and Customer Support Team on 0303 333 0330  or mycentre@sqa.org.uk

Customers contacting SQA from overseas should dial 0044 141 500 5030.

General enquiries should still be directed towards the SQA Customer Contact Centre on 0345 279 1000 or customer@sqa.org.uk

The address of the new building is detailed below:

Scottish Qualifications Authority
24 Wester Shawfair
EH22 1FD

Thank you in advance for your patience and support during our relocation.