SVQ 4 in Leadership and Management for Care Services at SCQF level 10

SVQ 4 in Leadership and Management for Care Services at SCQF level 10

The Scottish Vocational Qualification (SVQ) 4 in Leadership and Management for Care Services at SCQF level 10 recognises the knowledge and skills required from candidates working in management within the care sector. It has been designed to provide a robust and certificated qualification which equips individuals with a range of knowledge, skills and values to enable them to take on the leadership and management challenges facing care services today.

This SVQ has been designed to meet the Scottish Social Services Council (SSSC) registration requirements for care managers.

This qualification is available through training providers and colleges. 

Why deliver this qualification

This SVQ 4 in Leadership and Management for Care Services has been designed to meet the SSSC registration requirements for care managers. Being a workplace qualification, based on up-to-date industry practice, it is therefore of real benefit to candidates and of wide appeal to employers.

The qualification can be offered at any time — there is no need to follow academic session timescales.

Assessor’s Guidelines, assessment recording materials and banks of underpinning knowledge questions are available from SQA’s website.

Who does this qualification suit

The SVQ in Leadership and Management for Care Services is suitable for those who have a management role in a care service.

Access
Entry is at the discretion of the centre. This is a work-based qualification, therefore candidates should be in a job role which enables them to provide the required evidence in a working environment.

Providers must ensure that candidates are working at the appropriate level in a care service.

 

Progression

There is some overlap of Units between the different levels of SVQ, allowing candidates to progress to other Management SVQs as their job role develops or changes.

Approval

Centres will have to come forward for approval and should contact the Business Development Team for guidance in completing the combined CA1/SA1 form.

Assessors and verifiers must be able to meet SQA's general requirements as outlined in the guide to approval.

How to assess

Assessment is of competence, behaviours and knowledge from work practice. Evidence requirements for the units are contained in the unit descriptors.

Qualification content and delivery tools

Information about the qualification(s)

National Occupational Standards

Unit information for this qualification is available on our Accredited Qualification Unit Search.

Qualification Structure

Group Award code: G8W8 24

This qualification is now in its lapsing period and will finish on 31.01.2019.

Centres should note:

  • The qualification will be deleted from the relevant catalogue
  • The qualification's content and delivery tools will remain on SQA's website until 31.01.2019 at which point they will be removed and archived
  • No new centres may be approved to offer the qualification
  • No candidates can be entered for the qualification
  • Centres should ensure candidates complete the qualification and results are submitted, to SQA before 31.01.2019.

Structure

The SVQ consists of four mandatory Units and four optional Units.

Mandatory Units

Candidates must complete all four units:

F36C 04 (LMC A1) Manage and develop yourself and your workforce with care services  (231 KB)

  1. Manage and develop self in management and leadership roles
  2. Manage and develop workers through supervision and performance reviews
  3. Lead and manage continuous improvement in the provision
  4. Enhance the quality and safety of your provision through workforce development.


F36D 04 (LMC B1) Lead and manage provision of care services that respects, protects and promotes the rights and responsibilities of people 

  1. Lead and manage provision that complies with legislation, registration, regulation and inspection requirements
  2. Lead and manage provision that promotes the rights and responsibilities
  3. Lead and manage provision that protects people.


F36E 04 (LMC C1) Develop and maintain systems, procedures and practice of care services to manage risks and comply with health and safety requirements  (201 KB)

  1. Implement and monitor compliance with health and safety requirements
  2. Promote a culture where needs and risks are balanced with healthy and safe practice
  3. Monitor and review systems, procedures and practice for the management of risk.


F36F 04 (LMC E1) Lead and manage effective communication that promotes positive outcomes for people within care services  (196 KB)

  1. Manage effective communication
  2. Ensure that management information systems support the delivery of positive outcomes for people and your provision
  3. Manage and maintain recording and reporting systems and procedures and use them effectively.

Optional units – Candidates must complete 4 optional units.

Optional Units

F36G 04 (LMC A2) Facilitate and manage change within care services through reflective, motivating and flexible leadership  (186 KB)

  1. Develop and lead the implementation of a shared vision for your provision
  2. Develop a culture that is open and facilitates participation
  3. Promote a positive image of your provision and its contribution to the lives of people.


F36H 04 (LMC A3) Actively engage in the safe selection and recruitment of workers and their retention in care services 

  1. Review the requirements for the safe selection and recruitment of workers, and their retention
  2. Actively engage in the safe selection and recruitment of workers
  3. Implement systems, procedures and practice to support retention.


DK9K 04 (LMC A4) (HSC446) Manage a dispersed workforce to meet the needs and preferences of individuals at home  (79 KB)

  1. Manage the work of staff in an individual’s home
  2. Supervise and support staff to ensure that health and care services are meeting individual needs and preferences
  3. Respond to day-to-day changes and emergencies.


DR3Y 04 (LMC A5) (MSC D6) Allocate and monitor the progress and quality of work in your area pf responsibility (86 KB)

(This Unit has no elements)


F36J 04 (LMC B2) Lead and manage provision of care services that promotes the well being of people  (206 KB)

  1. Lead and manage provision that involves people in decisions about the outcomes they wish to achieve
  2. Lead and manage provision that promotes people’s social, emotional, cultural, spiritual and intellectual well being
  3. Lead and manage provision that promotes people’s health.


F36K 04 (LMC B3) Manage provision of care services that deals effectively with transition and significant life events  (193 KB)

  1. Implement systems, procedures and practice to support people through transitions and significant life events
  2. Lead and manage provision that supports people to deal effectively with transitions and significant life events
  3. Implement and review systems, procedures and practice for sharing information on transitions and significant life events.


F36L 04 (LMC B4) Manage provision of care services that supports parents, families, carers and significant others to achieve positive outcomes  (170 KB)

  1. Manage effective working partnerships with parents, carers, families and significant others
  2. Manage systems and procedures to involve parents, carers, families and significant others
  3. Support workers to manage situations where there is conflict.


F36M 04 (LMC B5) Manage and evaluate systems, procedures and practices for assessments, plans and reviews within care services  (172 KB)

  1. Ensure that workers are competent to carry out assessments, plans and reviews
  2. Manage the involvement of people in evaluating the effectiveness of assessments, plans and reviews
  3. Evaluate systems, procedures and practices for reviewing the effectiveness of assessments, plans and reviews.


F36N 04 (LMC B6) Lead and manage provision of care services that promotes the development of children and young people  (209 KB)

  1. Implement and monitor policies, systems, procedures and practice for the development of children and young people
  2. Lead and manage provision that supports children and young people’s development of children and young people’s development and achievements
  3. Lead and manage provision that promotes development through engagement, relationship-based, child centred practice.


F36P 04 (LMC B7) Lead and manage group living provision within care services  (205 KB)

  1. Develop the physical environment
  2. Plan, implement and review daily living programmes
  3. Use group procedures to promote positive outcomes for people
  4. Manage a provision that promotes group care as a positive experience.


F36R 04 (LMC B8) Lead and manage provision of care services that promotes positive behaviour  (193 KB)

  1. Implement and monitor behaviour policies, systems, procedures and practices
  2. Promote positive behaviour
  3. Support workers to promote positive behaviour.


DK6A 04 (LMC C2) (HSC450) Develop risk management plans to support individual’s independence and daily living within their home  (75 KB)

  1. Prepare to carry out risk assessments
  2. Carry out risk assessments
  3. Develop, agree and regularly review risk management plans for individuals.


F36S 04 (LMC D1) Lead and manage work for care services with networks, communities, other professionals and organisations  (186 KB)

  1. Manage effective working relationships with networks and communities
  2. Create and maintain effective working relationships and partnerships with other professionals and organisations
  3. Contribute to the development of local strategies and services.


F36T 04 (LMC D2) Manage workers within care services who are based in external multi disciplinary teams  (169 KB)

  1. Establish and manage relationships to support workers based in external multi-disciplinary teams
  2. Promote effective procedures, protocols and practices for workers based in external multi-disciplinary teams
  3. Ensure workers based in multi-disciplinary teams have opportunities for continuing professional development.


F36V 04 (LMC D3) Lead and manage inter-professional teams within care services  (172 KB)

  1. Promote effective inter-professional team working
  2. Ensure effective relationships with supervisors from other professions
  3. Promote effective team working.


F36W 04 (LMC E2) Identify, implement and evaluate systems, procedures and practice within care services that measure performance  (179 KB)

  1. Identify indicators and methods to measure the performance of your provision
  2. Implement and monitor systems, procedures and practice to measure performance
  3. Evaluate performance measurement systems, procedures and practice.


F36X 04 (LMC E3) Monitor and manage the quality of your provision of care services  (172 KB)

  1. Implement systems, procedures and practice to meet quality standards
  2. Develop a culture for promoting quality in which everyone participates
  3. Implement, monitor and review quality systems, policies and procedures.


F36Y 04 (LMC E4) Lead and manage provision of care services that promotes opportunities, identifies constraints and manages risk  (177 KB)

  1. Identify and evaluate opportunities and constraints for the future development and viability of your provision
  2. Evaluate the nature and significance of any risks to your provision
  3. Assess and manage risk for the continuing development and viability of your provision.


F370 04 (LMC E5) Plan operations and manage resources to meet current and future demands on your provision of care services  (177 KB)

  1. Develop and review operational plans for the provision
  2. Manage time and resources to deliver positive outcomes for people
  3. Evaluate whether and to what extent resources meet current and future demands.

THIS IS AN EXCLUDED COMBINATION WITH LMC E7


F371 04 (LMC E6) Contribute to the strategic policies of care service  (165 KB)

  1. Evaluate the impact of strategic policies on the provision
  2. Evaluate and implement strategic plans for the development of your provision
  3. Provide feedback on strategic policies to influence the direction of the service.


F372 04 (LMC E7) Develop, implement and review business plans and planning for the provision of care services  (198 KB)

  1. Develop a business plan for your provision
  2. Implement, monitor and review the business plan
  3. Evaluate policies, procedures and practices for the business planning.


DR5T 04 (LMC E8) (MSC E2) Manage finance in your area of responsibility (76 KB)
(This Units has no elements)


F373 04 (LMC E9) Manage procedures within care services for making, responding to and learning from comments and complaints  (169 KB)

  1. Implement and review systems, procedures and practice for the receipt of comments and complaints
  2. Ensure that lessons are learned from comments and complaints
  3. Evaluate the effectiveness of complaints systems, procedures and practice.


F374 04 (LMC E10) Ensure policies, procedures and practice for the conduct of workers within care services are adhered to  (173 KB)

  1. Ensure conduct within your provision complies with legislation, regulation, inspection and organisational requirements
  2. Implement disciplinary and grievance procedures
  3. Arrange, conduct and report on disciplinary hearings.


DR5J 04 (LMC E11) (MSC F1) Manage a project (78 KB)
(This unit has no elements)


DT4K 04 (LMC E12) (MSC F2) Manage a programme of complementary projects (65 KB)
(This unit has no elements)


F375 04 (LMC E13) Market, cost and contract to ensure the viability of the provision of care services  (194 KB)

  1. Identify potential markets and cost services
  2. Negotiate contracts to ensure the continuing development and functioning of the provision
  3. Monitor and evaluate marketing and contracting systems, procedures and practices for the provision.

For further this information on this qualification, please contact Care Scotland on 0345 213 5471.

Information about delivery, assessment, quality assurance and support material

Assessment strategy

Candidate Guidance and Portfolio

Internal Assessment Reports

Information Sheets