SVQ 4 in Leadership and Management for Care Services at SCQF level 10
The Scottish Vocational Qualification (SVQ) 4 in Leadership and Management for Care Services at SCQF level 10 recognises the knowledge and skills required from candidates working in management within the care sector. It has been designed to provide a robust and certificated qualification which equips individuals with a range of knowledge, skills and values to enable them to take on the leadership and management challenges facing care services today.
This SVQ has been designed to meet the Scottish Social Services Council (SSSC) registration requirements for care managers.
This qualification is available through training providers and colleges.
Why deliver this qualification
This SVQ 4 in Leadership and Management for Care Services has been designed to meet the SSSC registration requirements for care managers. Being a workplace qualification, based on up-to-date industry practice, it is therefore of real benefit to candidates and of wide appeal to employers.
The qualification can be offered at any time — there is no need to follow academic session timescales.
Assessor’s Guidelines, assessment recording materials and banks of underpinning knowledge questions are available from SQA’s website.
Who does this qualification suit
The SVQ in Leadership and Management for Care Services is suitable for those who have a management role in a care service.
Entry is at the discretion of the centre. This is a work-based qualification, therefore candidates should be in a job role which enables them to provide the required evidence in a working environment.
Providers must ensure that candidates are working at the appropriate level in a care service.
There is some overlap of Units between the different levels of SVQ, allowing candidates to progress to other Management SVQs as their job role develops or changes.
Centres will have to come forward for approval and should contact the Business Development Team for guidance in completing the combined CA1/SA1 form.
Assessors and verifiers must be able to meet SQA's general requirements as outlined in the guide to approval.
How to assess
Assessment is of competence, behaviours and knowledge from work practice. Evidence requirements for the units are contained in the unit descriptors.
Where can you take this course?
Qualification content and delivery tools
Information about the qualification(s)
National Occupational Standards
Unit information for this qualification is available on our Accredited Qualification Unit Search.
Group Award code: G8W8 24
This qualification is now in its lapsing period and will finish on 31.01.2019.
Centres should note:
- The qualification will be deleted from the relevant catalogue
- The qualification's content and delivery tools will remain on SQA's website until 31.01.2019 at which point they will be removed and archived
- No new centres may be approved to offer the qualification
- No candidates can be entered for the qualification
- Centres should ensure candidates complete the qualification and results are submitted, to SQA before 31.01.2019.
The SVQ consists of four mandatory Units and four optional Units.
Candidates must complete all four units:
- Manage and develop self in management and leadership roles
- Manage and develop workers through supervision and performance reviews
- Lead and manage continuous improvement in the provision
- Enhance the quality and safety of your provision through workforce development.
- Lead and manage provision that complies with legislation, registration, regulation and inspection requirements
- Lead and manage provision that promotes the rights and responsibilities
- Lead and manage provision that protects people.
- Implement and monitor compliance with health and safety requirements
- Promote a culture where needs and risks are balanced with healthy and safe practice
- Monitor and review systems, procedures and practice for the management of risk.
- Manage effective communication
- Ensure that management information systems support the delivery of positive outcomes for people and your provision
- Manage and maintain recording and reporting systems and procedures and use them effectively.
Optional units – Candidates must complete 4 optional units.
- Develop and lead the implementation of a shared vision for your provision
- Develop a culture that is open and facilitates participation
- Promote a positive image of your provision and its contribution to the lives of people.
- Review the requirements for the safe selection and recruitment of workers, and their retention
- Actively engage in the safe selection and recruitment of workers
- Implement systems, procedures and practice to support retention.
- Manage the work of staff in an individual’s home
- Supervise and support staff to ensure that health and care services are meeting individual needs and preferences
- Respond to day-to-day changes and emergencies.
(This Unit has no elements)
- Lead and manage provision that involves people in decisions about the outcomes they wish to achieve
- Lead and manage provision that promotes people’s social, emotional, cultural, spiritual and intellectual well being
- Lead and manage provision that promotes people’s health.
- Implement systems, procedures and practice to support people through transitions and significant life events
- Lead and manage provision that supports people to deal effectively with transitions and significant life events
- Implement and review systems, procedures and practice for sharing information on transitions and significant life events.
- Manage effective working partnerships with parents, carers, families and significant others
- Manage systems and procedures to involve parents, carers, families and significant others
- Support workers to manage situations where there is conflict.
- Ensure that workers are competent to carry out assessments, plans and reviews
- Manage the involvement of people in evaluating the effectiveness of assessments, plans and reviews
- Evaluate systems, procedures and practices for reviewing the effectiveness of assessments, plans and reviews.
- Implement and monitor policies, systems, procedures and practice for the development of children and young people
- Lead and manage provision that supports children and young people’s development of children and young people’s development and achievements
- Lead and manage provision that promotes development through engagement, relationship-based, child centred practice.
- Develop the physical environment
- Plan, implement and review daily living programmes
- Use group procedures to promote positive outcomes for people
- Manage a provision that promotes group care as a positive experience.
- Implement and monitor behaviour policies, systems, procedures and practices
- Promote positive behaviour
- Support workers to promote positive behaviour.
- Prepare to carry out risk assessments
- Carry out risk assessments
- Develop, agree and regularly review risk management plans for individuals.
- Manage effective working relationships with networks and communities
- Create and maintain effective working relationships and partnerships with other professionals and organisations
- Contribute to the development of local strategies and services.
- Establish and manage relationships to support workers based in external multi-disciplinary teams
- Promote effective procedures, protocols and practices for workers based in external multi-disciplinary teams
- Ensure workers based in multi-disciplinary teams have opportunities for continuing professional development.
- Promote effective inter-professional team working
- Ensure effective relationships with supervisors from other professions
- Promote effective team working.
- Identify indicators and methods to measure the performance of your provision
- Implement and monitor systems, procedures and practice to measure performance
- Evaluate performance measurement systems, procedures and practice.
- Implement systems, procedures and practice to meet quality standards
- Develop a culture for promoting quality in which everyone participates
- Implement, monitor and review quality systems, policies and procedures.
- Identify and evaluate opportunities and constraints for the future development and viability of your provision
- Evaluate the nature and significance of any risks to your provision
- Assess and manage risk for the continuing development and viability of your provision.
- Develop and review operational plans for the provision
- Manage time and resources to deliver positive outcomes for people
- Evaluate whether and to what extent resources meet current and future demands.
THIS IS AN EXCLUDED COMBINATION WITH LMC E7
- Evaluate the impact of strategic policies on the provision
- Evaluate and implement strategic plans for the development of your provision
- Provide feedback on strategic policies to influence the direction of the service.
- Develop a business plan for your provision
- Implement, monitor and review the business plan
- Evaluate policies, procedures and practices for the business planning.
DR5T 04 (LMC E8) (MSC E2) Manage finance in your area of responsibility (76 KB)
(This Units has no elements)
- Implement and review systems, procedures and practice for the receipt of comments and complaints
- Ensure that lessons are learned from comments and complaints
- Evaluate the effectiveness of complaints systems, procedures and practice.
- Ensure conduct within your provision complies with legislation, regulation, inspection and organisational requirements
- Implement disciplinary and grievance procedures
- Arrange, conduct and report on disciplinary hearings.
DR5J 04 (LMC E11) (MSC F1) Manage a project (78 KB)
(This unit has no elements)
DT4K 04 (LMC E12) (MSC F2) Manage a programme of complementary projects (65 KB)
(This unit has no elements)
- Identify potential markets and cost services
- Negotiate contracts to ensure the continuing development and functioning of the provision
- Monitor and evaluate marketing and contracting systems, procedures and practices for the provision.
For further this information on this qualification, please contact Care Scotland on 0345 213 5471.
Information about delivery, assessment, quality assurance and support material
- Assessment Strategy and Guidance (333 KB)
Candidate Guidance and Portfolio
- Guidance for candidates starting an SVQ (626 KB)
- Candidate Portfolio A4 Cover (118 KB)
- Candidate blank recording forms (616 KB)
- Candidate Portfolio (158 KB)
Internal Assessment Reports
- Information Sheet (36 KB)