Institute of Hospitality Diploma in Hospitality and Tourism Operations at SCQF level 5

Component Title SCQF Level SCQF Credit Points Period of Credit Rating From: Period of Credit Rating To:
BM2201 Introduction to Business Operations for Hospitality and Tourism 5 4 01/08/10 31/08/14
BM2202 Hospitality and Tourism Operations 5 4 01/08/10 31/08/14
BM2203 Understanding the Business Environment in Hospitality and Tourism 6 4 01/08/10 31/08/14
BS2201 Introduction to Services Marketing for Hospitality and Tourism 5 3 01/08/10 31/08/14
BS2202 Understanding Sales Techniques in Hospitality and Tourism 5 4 01/08/10 31/08/14
BS2203 The Service Encounter in Hospitality and Tourism 5 4 01/08/10 31/08/14
CM2201 Understanding the Hospitality and Tourism Customer 5 3 01/08/10 31/08/14
CM2202 Customer Service Skills for Hospitality and Tourism 5 4 01/08/10 31/08/14
CM2203 Customer Complaint Handling and Feedback in Hospitality and Tourism 4 3 01/08/10 31/08/14
FP2201 Financial and Business Skills for Hospitality and Tourism 5 3 01/08/10 31/08/14
FP2202 Introductory Costing Concepts for Hospitality and Tourism 5 3 01/08/10 31/08/14
FP2203 Introduction to Business Planning for Hospitality and Tourism 5 3 01/08/10 31/08/14
HM2201 Introduction to Managing People in Hospitality and Tourism 5 4 01/08/10 31/08/14
HM2202 Team and Communications Skills for Hospitality and Tourism 5 3 01/08/10 31/08/14
HM2203 Personal Effectiveness in Hospitality and Tourism 5 3 01/08/10 31/08/14
LM2201The Law and Business in Hospitality and Tourism 5 3 01/08/10 31/08/14
LM2202 Safety and Security in Hospitality and Tourism 5 3 01/08/10 31/08/14
LM2203 Food Health and Safety Regulations in Hospitality and Tourism 5 3 01/08/10 31/08/14
PD2201 Introduction to Personal Development in Hospitality and Tourism 5 3 01/08/10 31/08/14
PD2202 Personal and Career Development in Hospitality and Tourism 5 3 01/08/10 31/08/14
PD2203 Effective Study Skills 5 3 01/08/10 31/08/14