Staff opinion surveys
Every two years, a staff opinion survey is distributed to staff. This allows us to measure all aspects of working in SQA and to identify potential areas for improvement.
The 2014 survey results indicated a score of 82% staff engagement, which was up from 2012 and higher than other benchmark organisations. This level of engagement is testament to the commitment and dedication of staff in SQA.
During the development and implementation of the new National Qualifications our Internal Communications team recognised that many members of SQA staff were also parents of young people taking the new Nationals. As a result, a new Parent Network was set up which allowed members of staff to come along in their parental roles and ask questions or provide feedback on how things were going. This feedback and input proved invaluable and directly impacted the ‘Parent’ audience leaflets developed by the CfE Communications team.
Modern Apprenticeship (MA) scheme
Each year SQA employs four Modern Apprentices on a two-year rolling programme. As well as the apprenticeship, the MAs achieve an SVQ (Level 3) in Business and Administration and an HNC in Administration and Information Technology. Each apprentice is supported by a mentor and an internal SVQ assessor.
SQA has placed 100% of the 2013 cohort of MAs in continued employment within the organisation. This further demonstrates SQA’s commitment as an organisation to nurturing young talent and rewarding hard work wherever possible.
SQA’s appointees and nominees
Around 15,000 teaching professionals covered 23,000 appointments/nominee roles, to support SQA operations during 2014–15.
Their professional input continues to define and support the development, assessment and quality assurance of our qualifications. Here are some examples of the various roles of our appointees:
Watch some of our nominees talk about their roles
Continued professional development (CPD)
SQA is committed to delivering training programmes and CPD to ensure that appointees and nominees are fully equipped to undertake the various roles to support our activities, their schools, local authorities, and candidates.
In 2014–15, SQA delivered:
- a structured and robust training programme to nominees, Team Leaders, Senior Team Leaders and Principal Verifiers to support the new Quality Assurance (QA) approach — approximately 1,600. nominees/appointees undertook this training, and over 1,100 took part in live QA activity.
- a training programme to support Advanced Higher Item Writers/Item Checkers.
- e-marking training for over 600 Principal Assessors, Senior Team Leaders and Team Leaders in preparation for 2015 marking activities.
- a series of structured training events to support newly appointed Chief Invigilators for 2015 examinations.