Online and digital services
- National Qualifications web pages were simplified for the new qualifications.
- We reviewed the site with disabled users to identify accessibility problems which we then fixed to improve the service.
- A programme to audit and simplify content across the site got underway.
- The performance of the site was improved so pages load more quickly.
We launched a Windows version of MyExams to complement our Android, iOS and web timetable builders.
Our MyStudyPlan was improved so learners can print a calendar of their study plan - one of the most requested features. The apps were also optimised to make them easy to use.
They continue to grow in popularity and are a huge success.
We created the @SQAsupport Twitter account - adding a new way for customers to get in touch. Our presence continues to grow across LinkedIn, Twitter and Facebook.
Our web notification service was improved to make it more straightforward to use.
The layout was changed to make it easier to view qualifications by industry sector.