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REGISTERED MANAGER IN HEALTH & SOCIAL CARE 4

SVQ Registered Manager in Health and Social Care Level 4

Group award number: G6N6 24

Standards
This SVQ is based on standards developed by the Scottish Social Services Council. The Scottish Social Services Council represent a wide variety of people working in a broad range of occupations within the national health, personal and social services, special needs and community work sector.

* The first code (6 digit) indicates the SQA unit code.  The code in brackets indicates the National Occupational Standards unit code.  The total number of units required is 10.

Structure of the SVQ
The way the SVQ is made up is shown below. The unit title appears in bold and the elements that make up each unit are listed under the unit title.

Mandatory units
Candidates must complete all four units:

B6XW 04 (O3) Develop, Maintain and Evaluate Systems and Structures to Promote the Rights, Responsibilities and Diversity of People (82 KB)

• Develop, maintain and evaluate systems and structures to promote the rights and responsibilities of people
• Develop, maintain and evaluate systems and structures to promote the equality and diversity of people
• Develop, maintain and evaluate systems and structures to promote the confidentiality of information

D85G 04 (RM1) Manage a Service, Which Meets the Best Possible Outcomes for the Individual (318 KB)

• Ensure services are designed and reviewed to promote and maximise the achievement of the best possible outcomes for individual clients.
• Ensure the promotion of participation and independence in order to facilitate the achievement of the best possible outcomes.
• Manage and monitor systems for the assessment of risk of abuse, failure to protect and harm to self or others.
• Manage and monitor systems for the administration of medication.

B6Y9 04/B6W2 04 (MCI/B3) Manage the Use of Financial Resources (148 KB)

• Make recommendations for expenditure
• Control expenditure against budgets

B6W4 04 (MCI/C13) Manage the Performance of Teams and Individuals (332 KB)

• Allocate work to teams and individuals
• Agree objectives and work plans with teams and individuals
• Assess the performance of teams and individuals
• Provide feedback to teams and individuals on their performance

Optional Units

Candidates must complete 6 optional units.  At least 1 from each of the following 4 groups.  Another 2 optional units to be chosen from any of the following 5 groups shown.

Group 1: Manage Activities

B7TA 04 (A2) Manage Activities to Meet Requirements (121 KB)

• Implement plans to meet customer requirements
• Maintain a healthy, safe and productive work environment
• Ensure products and services meet quality requirements

B4PW 04 (A4) Contribute to Improvements at Work (196 KB)

• Improve work activities
• Recommend improvements to organisational plans

B3SH 04 (SNH4U1) Develop Programmes, Projects and Plans (186 KB)

• Prepare proposals to meet organisation's objectives and respond to opportunities and problems
• Evaluate and amend proposals
• Provide professional and technical advice
• Generate support and resources
• Negotiate agreement for programmes, projects and plans

B6W8 04 (SC20) Contribute to the Provision of Effective Physical, Social and Emotional Environments for Group Care (173 KB)

• Contribute to effective physical environments for group care
• Contribute to effective social and emotional environments for group care

D85H 04 (RM2) Ensure Individuals and Groups are Supported Appropriately When Experiencing Significant Life Events and Transitions (115 KB)

• Design and implement a service which addresses the needs of clients experiencing significant life events
• Ensure the service responds effectively to individuals experiencing major life changes or losses

B6WN 04 (SNH4U4) Promote the Interests of Client Groups in the Community (95 KB)

• Promote the rights of client groups
• Help clients to represent their own interests and rights

Group 2: Manage People and Other Resources

D85J 04 (RG6) Take Responsibility For Your Business Performance and the Continuing Professional Development of Self and Others

• Manage own time and resources to meet business objectives
• Take responsibility for own professional development
• Contribute to the professional development of others

B7AS 04 (MCI/C10) Develop Teams and Individuals to Enhance Performance (410 KB)

• Identify the development needs of teams and individuals
• Plan the development of teams and individuals
• Develop teams to improve performance
• Support individual learning and development
• Assess the development of teams and individuals
• Improve the development of teams and individuals

B3SL 04 (HSCL4U9) Create, Maintain and Develop an Effective Working Environment (288 KB)

• Establish and maintain working relationships with colleagues
• Implement disciplinary and grievance procedures
• Counsel colleagues
• Identify and minimise interpersonal conflict in working relationships
• Provide a healthy and safe working environment
• Evaluate the effectiveness of working relationships

B6W6 04 (MCI/C8) Select Personnel for Activities (234 KB)

• Identify personnel requirements
• Select required personnel

B6XY 04 (SC15) Develop and Sustain Arrangements for Joint Working Between Workers and Agencies

• Evaluate the potential for joint working with other workers and agencies
• Establish and sustain working relationships with other workers and agencies
• Contribute to joint working with other workers and agencies

D85K 04 (BDA2) Develop Your Plans for the Business (177 KB)

• Review how effective your marketing, sales, production/services, finances and staffing are
• Produce an up-to-date plan for the business
• Plan your actions

Group 3: Manage Information

B6K1 04 (MCI/D4) Provide Information to Support Decision Making (320 KB)

• Obtain information for decision making
• Record and store information
• Analyse information to support decision making
• Advise and inform others

B4T9 04 (D2) Facilitate Meetings (100 KB)

• Lead meetings
• Make contributions to meetings

Group 4: Manage Quality

B6KH 04 (F3) Manage Continuous Quality Improvements (102 KB)

• Develop and implement systems to monitor and evaluate organisational performance
• Promote continious quality improvements for products, services and processes

B6KL 04 (F6) Monitor Compliance with Quality Systems (107 KB)

• Plan to audit compliance with quality systems
• Implement the audit plan
• Report on compliance with quality systems

Group 5 - Assessment/Verification

B2WH 04 (D32) Assess Candidate Performance

• Agree and review a plan for assessing performance
• Collect and judge performance evidence against criteria
• Collect and judge knowledge evidence
• Make assessment decision and provide feedback

B2WJ 04 (D33) Assess Candidate Using Differing Sources of Evidence

• Agree and review an assessment plan
• Judge evidence and provide feedback
• Make assessment decision using differing sources of evidence and provide feedback

B08W 04 (D34) Internally Verify the Assessment Process

• Advise and support assessors
• Maintain and monitor arrangements for processing information
• Verify assessment practice

There may be publications available to support this SVQ. For more information, please contact the Business Development & Customer Support Team below for further information.

Business Development & Customer Support Team
Scottish Qualifications Authority
The Optima Building
58 Robertson Street
GLASGOW
G2 8DQ

E-mail: mycentre@sqa.org.uk
Tel: 0303 333 0330  
Fax: 0345 213 5000

For general enquiries please contact our Business Development & Customer Support Team

E-mail: mycentre@sqa.org.uk
Tel: 0303 333 0330
Fax: 0345 213 5000

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