Table of Contents

  1. Introduction
    1. First Line Support Technician
    2. Computer System Overview
  2. Processors
    1. What is a Processor?
    2. Types of Processor
    3. Processor Sockets
    4. Example Socket Processor
    5. Processor Slot
    6. Example Slot Processors
    7. Processors Task
    8. How Many Processors are There?
    9. Moore's Law
    10. Processor Heatsinks
    11. Processors SAQ
  3. Memory - Types and Speed
    1. RAM Facts
    2. Types of RAM
    3. Connecting RAM to the Motherboard
    4. Dynamic RAM
    5. SDRAM
    6. Static RAM
    7. Read Only Memory (ROM)
    8. Types of ROM
    9. Flash Memory
    10. Types and Applications of Flash Memory
  4. Fixed Storage
    1. Hard Disks
    2. Fixed Storage Interfaces
    3. Parallel AT Attachment (PATA)
    4. Serial ATA
    5. SCSI Interfaces
    6. SCSI Devices
  5. Removable Storage
    1. Floppy Disk
    2. The CD-ROM Family
    3. CD-ROM
    4. Other CD Formats
    5. Flash Drives
  6. Printers
    1. Dot Matrix Printer
    2. Laser Printers
    3. Inkjet Printers
  7. Peripherals
    1. Monitors
    2. Graphics/Video Standards
    3. Common Standards
    4. VGA/SVGA
    5. CRT versus LCD
    6. Scanners
    7. Types of Scanner
    8. Scanner Quality
    9. Connecting a Scanner
    10. Scanners SAQ
    11. Hardware Terminology Crossword
    12. Computer Systems SAQ