Table of Contents

  1. The Computing Profession
    1. A Profession or A Job?
    2. What is a Profession?
    3. Professional Characteristics
  2. Professional Institutions
    1. Why are the Institutions Important?
    2. What Do The Institutions Do?
    3. Structure of Computing Organisations
    4. BCS
    5. IMIS
    6. IEEE
    7. Job Functions
    8. Institutions and Job Functions
  3. The IT Infrastructure Library (ITIL)
    1. Benefits of ITIL