Table of Contents

  1. Introduction
  2. Change Control
    1. Establishing Change Control
    2. Implementing Project Changes
  3. Quality Assurance
    1. Quality of the Deliverables
    2. Quality of the Process
    3. Creating a Strategy for Quality
    4. Implementing Quality Assurance
    5. Quality Audits
    6. Process Analysis
    7. Quality Assurance Outputs
    8. The Project Triangle
  4. Team Management
    1. Team Dynamics
    2. Establishing the Project Authority
    3. Mechanics of Leading a Team
    4. Team Meetings
    5. Maintaining Team Leadership