SOLAR support
Needing help, support, or information on SOLAR?
All enquiries relating to SOLAR should be submitted to the Digital Services Support Helpdesk, and there are several ways you can contact the team:
- Complete the Helpdesk Support form.
- Email DAS.Helpdesk@sqa.org.uk.
- A chatbot is available on the SOLAR website to help answer your questions. There is also an option available to speak to an advisor.
- If you need to contact the team urgently, call 0345 213 5060.
Our helpdesk is available from Monday to Friday between the hours of 9 am and 5 pm. Any breaks in this service will be noted in the ‘Latest updates’ section on the home page of the SOLAR website.
We also have videos and guidance documents to assist you when using SOLAR. These are available on the Guidance materials page of the SOLAR website.