SVQ Healthcare Support (Non-clinical) level 2

Unit downloads

Core Units

Download Code Title
FN7D 04 (90 KB) GEN97 Communicate effectively in a healthcare environment
F470 04 (122 KB) HSS1 Make sure your own actions reduce risks to health and safety
DP7D 04 (125 KB) CfA201 Carry out your responsibilities at work

Group A

Download Code Title
FN7F 04 (108 KB) GEN25 Administer appointments
FD96 04 (96 KB) CfA BA311 Meet and welcome visitors
F93X 04 (70 KB) CfA BAC312 Provide reception services
F93Y 04 (88 KB) CfA BAD332 Store and retrieve information
FD9R 04 (100 KB) CfA BAD 411 Support the organisation of meetings
F93V 04 (87 KB) CfA BAA231 Use office equipment
F93T 04 (88 KB) CfA BAA211 Produce documents in a business environment
B52Y 04 (104 KB) LLUK RM/4 Provide authorised access to records
DG38 04 (92 KB) LLUK RM/1 Protect records
DG3E 04 (90 KB) LLUK RM/2 Maintain the arrangements of records
DG3F 04 (91 KB) LLUK RM/6 Administer the current records system
DK9T 04 (151 KB) HSC243 Monitor, handle and maintain materials and equipment
DK9G 04 (104 KB) HSC246 Maintain a safe and clean environment
F97X 04 (102 KB) 2GEN9/10 Maintain and deal with payments
FN7E 04 (99 KB) GEN87 Provide a table/tray service within a healthcare environment
F97P 04 (103 KB) 1 GEN5/10 Clean and store crockery and cutlery
F9DD 04 (108 KB) 1FS4/09 Provide a counter/take-away service
F987 04 (116 KB) 2BS7/10 Prepare and serve dispensed and instant hot drinks
FR29 04 (94 KB) GEN83 Deliver a trolley service in a healthcare environment
F97W 04 (162 KB) 2GEN4/10 Maintain food safety when storing, holding and serving food
F98V 04 (116 KB) 2HK3/10 Maintain housekeeping supplies
FN7G 04 (105 KB) IPC1 Minimise the risks of spreading infection by cleaning and maintaining environments in health and social care setings
F4PW 04 (127 KB) C213 Clean, maintain and protect hard floors
F4PX 04 (109 KB) C214 Clean and maintain soft floors and furnishings
F4PL 04 (120 KB) C205 Clean and maintain interal surfaces and areas
FM0V 04 (97 KB) C111 Clean a variety of surfaces using correct methods
FP0C_04 (104 KB) IPC4 Clean and store equipment to minimise the risks of spreading infection
FP0E_04 (87 KB) GEN81 Collect linen and make beds
F0JL 04 (96 KB) LDC3 Classify items and make up loads for cleaning
FN7L 04 (101 KB) LDC4 Carry out the washing process
FN7M 04 (104 KB) LDC8 Press and finish garments following laundry
FN7N 04 (103 KB) LDC16 Repair, alter and maintain fabrics and materials
FN7P 04 (101 KB) IPC8 Minimise the risk of infection when transporting and storing healthcare waste
FPOD 04 (90 KB) IPC9 Minimise the risks of spreading infection when removing used linen
FN7T 04 (91 KB) IPC10 Minimise the risks of spreading infection when transporting linen
FN7V 04 (90 KB) IPC12 Minimise the risks of spreading infection when storing and using clean linen
FN7W 04 (91 KB) SFL25 Receive goods
FN7X 04 (92 KB) SFL29 Process orders for customers
FN7Y 04 (93 KB) SFL30 Assemble orders for dispatch
FN80 04 (92 KB) SFL34 Check Stock Levels and stock records
FN81 04 (99 KB) CU8 Tranport supplies of physical resources within the work area
FN82 04 (94 KB) CU15 Assist with the maintenance of grass surfaces
FN83 04 (92 KB) CU16 Assist with maintaining structures and surfaces
FN85 04 (118 KB) GEN6 Manage environments and resources for use during healthcare activities
FP05_04 (97 KB) GEN2 Preapre and dress for work in healthcare settings
F4PV 04 (148 KB) C212 Deep clean equipment and surfaces
FM0W 04 (110 KB) C208 Clean washrooms and replenish supplies
F4PY 04 (109 KB) C215 Clean glazed surfaces and facades
FN87 04 (94 KB) GEN9 Prepare vehicles for the transport of people, materials and/or equipment withint the health sector
FN88 04 (126 KB) GEN10 Collect, transport and set down passengers and/or materials and equipment within the health sector
FN89 04 (91 KB) GEN11 Assess and respond to accidents, breakdowns and incidents during the transportation of people, materials and/or equipment to meet health needs
FN8A 04 (154 KB) RVPD2 Drive community transport, chauffeured, taxi or private hire vehicles safely and efficiently
F0WP 04 (106 KB) PCV5 Help passengers who have special needs
FP09_04 (106 KB) GEN80 Move and transport individuals within a healthcare environment
FT32 04 (115 KB) RPVD 11 Transport passengers in the community transport industry who have special requirements
FN8D 04 (88 KB) SfL MS7 Collect mail
FN8E 04 (93 KB) MS11 Sort mail
FN8J 04 (97 KB) SfL MS12 Deliver mail
FP0A_04 (88 KB) GEN57 Collect blood/blood products from storage for transfusion
FN8G 04 (90 KB) GEN76 Store and transport medical gas cylinders
FN8H 04 (87 KB) GEN82 Check, connect and disconnect medical gas cylinders and outlets
DK51 04 (114 KB) HSC242 Receive and pass on messages and information

Group B

Download Code Title
DK5R 04 (104 KB) HSC241 Contribute to the effectiveness of teams
F049 04 (106 KB) A4 Give customers a positive impression of yourself and your organisation
DK4L 04 (147 KB) HSC232 Protect yourself from the risk of violence at work
DP0F 04 (126 KB) CHS36 Provide basic life support
DR4F 04 (134 KB) M&L D2 Develop productive working relationships with colleagues and stakeholders