Accommodation Services

Accommodation Services

The Scottish Vocational Qualification (SVQ) in Accommodation Services is set at SVQ level 1 (SCQF level 4). It is a workplace qualification and ensures candidates have industry specific skills and knowledge.

The qualification provides a wide recognition of candidate skills and achievements, and boosts job satisfaction by offering well structured opportunities to improve skills and career prospects.

This SVQ is based on the standards developed by People 1st, the sector skills council which draws its membership from the hospitality sector.

This qualification is available through colleges, employers and training providers.

Why deliver this qualification

The SVQ in Accommodation Services is offered as a work-based qualification with optional Units which can be selected to suit the actual work role of the candidate.

The qualification can be offered at any time and does not have to follow the academic session.

It allows candidates to gain a nationally-recognised qualification based on National Occupational Standards (NOS), and opens up the possibility for continued study.

Who does this qualification suit

The SVQ in Accommodation Services is suitable for many hotel staff, particularly those who work in small hotels, guest houses and B&Bs, and carry out a range of tasks including housekeeping, cleaning, answering telephones, reception duties and cash handling.

It may also suit candidates who fulfill these roles in care homes, private hospitals or similar establishments.


Entry is at the discretion of the centre.

A candidate taking this qualification should be in a job role which relates to the SVQ to enable them to provide work-related evidence.


Candidates who complete this qualification successfully could progress to further SVQs within the Hospitality and Professional Cookery framework.

The SVQ could also open up further employment and promotional opportunities within the hospitality industry.


Centres with devolved authority are eligible to seek approval through their own internal approval process.

Centres without devolved authority will have to come forward for approval and should contact the Business Development Team for guidance in completing the combined CA1/SA1 form.

Assessors and verifiers must be able to meet SQA's general requirements as outlined in the guide to approval.

How to assess

Assessment is through performance in the workplace. Evidence can be gathered by observation, product evaluation, questioning, witness testimony or personal statement.

Simulation is not permitted with this qualification.

Where can you take this course?

Qualification content and delivery tools

Information about the qualification(s)

Qualification Structure

National Occupational Standards

Unit information for this qualification is available on our Unit Search.


Fact sheets

Information about delivery, assessment, quality assurance and support material

Assessment strategy

Assessor's guidelines


1, 2 and 3




December 2010


Hospitality and Professional Cookery at levels 1, 2 and 3 (574 KB)

Blank Recording Forms

Candidate Guidance and Portfolio

Useful Links

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