Scotland's world famous welcome begins with the country's world class Hospitality sector. Whether customer-facing or behind the scenes, excellent service is critical to Scotland's success as a tourist and leisure destination. In a sector centred on customer care and prone to legalities, a well-trained, knowledgeable workforce is paramount.

SQA has worked with industry partners to develop dedicated qualifications for the Hospitality sector. Each flexible award builds the skills and knowledge success depends on, with solid learning available for both new entrants and those in senior positions.

Our awards help fulfil training and licensing requirements, with pre-employment and workplace qualifications offered at levels including NC, NPA, and SVQ. Just as extensive are the skills and disciplines we cover. These include Professional Cookery, Housekeeping, and Accommodation Management.


For more information about qualifications in the Hospitality sector, please click on the button below.


Hospitality qualifications

SQA serves up new alcohol licensing qualifications

SQA has launched two revised and one new alcohol licensing qualifications aimed at personal licence holders and their staff to enable them to comply with the requirements of the Alcohol (Scotland) Act 2005 and the Alcohol etc (Scotland) Act 2010. Find out more about alcohol licensing qualifications.

Scotland’s Top Hospitality Student

Ashley Glen, a sixth year pupil at Dalkeith High School, Edinburgh, has been named Scotland’s Top Hospitality Student and received her award from Michelin star chef, Tom Kitchin.

Described as “having a talent for cooking and an ability to display an excellent range of skills”, Ashley achieved the highest mark for the Intermediate 2 Hospitality Practical Cookery course, beating off strong competition from over 7,000 other pupils across Scotland.