Submitting an enquiry, requesting information or making a complaint on someone else's behalf

We know that not everybody is comfortable or confident about making enquiries, requesting information or making a complaint relating to them. Some people prefer to have someone do it for them.

Giving consent

Candidate's information is protected by the General Data Protection Regulation. If you are contacting SQA on behalf of someone else we need to know that you have their permission to do so

Confirmation in writing by the person concerned will be required unless they are unable to provide this (for example due to their disability or illness), therefore please complete the details in the following form:

Please send completed forms to or post to us at
Customer support
The Optima Building
58 Robertson Street
G2 8DQ

Once we have received your form we will be able to process your complaint.