Annual Review 2016

Introduction from our Chairman and our Chief Executive


SQA’s Annual Review for 2015-16 complements the Annual Report and Accounts by providing a more visual presentation of SQA’s activities during the year. It highlights the main services, projects and initiatives that were delivered by our staff and the wider community of professionals who worked with SQA in 2015-16.

Our service achievements in 2015–16

We take pride in providing excellent customer service, and aim to make sure our customers and centres get the information they need, when they need it.

Our commitment to communities

We take our commitment to working with communities seriously. Whether it’s through empowering our people, fundraising for charities or minimising our carbon footprint - we try to give back to society.

How we embrace change

Enabling personal growth is at the heart of what we do. We listen to what our customers need and use this understanding to create qualifications and services that support them.

Our qualifications tradition

Celebrating what is the heart of the Scottish Qualifications Authority. Names may change, times may change but the purpose we serve and our approach remain stable.