Level 3 NVQ Diploma in Court/Tribunal operations

SQA code: GG8P 79

Ofqual code: 600/9044/3

Total Qualification Time: 390 hours

Guided Learning Hours: 155 hours

Credit value: 39

This qualification covers areas such as:

  • Equality and Diversity
  • Manage Own Professional Development Within an Organisation
  • Develop Working Relationships with Colleagues
  • Process the Outcomes of Court/Tribunal Hearings
  • Develop, Sustain and Evaluate Joint Work Between Agencies

It is intended that the qualification will allow learners to develop/evidence a broad appreciation/experience of topics based on accepted and recognised sector practices. The Diploma will provide a sound basis for working and advancing in the subject area for a range of potential learners.

This qualification is available through private sector training providers and is offered in England.

This qualification that has been developed by the sector skills council; Skills for Justice, to ensure it meets the needs of the justice sector.

 
 
 

Qualification rationale and objectives

Rationale and purpose of this qualification

The primary purpose of this qualification is to develop the skills required for those who aspire to work as team leaders, clerks of court and executive officers; or to confirm their skills if already employed in the legal sector in such a role. As a knowledge/competency-based qualification it will provide, on completion, the confirmation to employers in the legal sector that learners have the skills and knowledge needed to progress to/meet the nationally recognised standard to carry out the aforementioned roles.

The qualification is assessed by completing a portfolio of evidence which details what learners have completed at work through a variety of evidence such as observation, professional discussion, witness testimony and supporting documentary evidence. The assessor can work alongside the learner to confirm that they have met the requirements of the qualification and that they are therefore competent in their role.

Recognition

This qualification is supported by Skills for Justice which is the sector skills council.

What does this qualification cover?

As this is a knowledge/competence-based qualification, learners will be acquiring the knowledge and skills required through on-the-job experience or in a learning environment. This qualification is linked to typical job roles that learners will encounter within the sector.

To achieve the whole qualification, learners need a minimum of 39 credits. You must complete 3 mandatory units plus a minimum of 5 optional units.

Statement of purpose

The primary purpose of this qualification is to develop the skills required for those who aspire to work as Team Leaders, Clerks of Court and Executive Officers; or to confirm their skills if already employed in the legal sector in such a role.  As a knowledge/competency-based qualification it will provide, on completion, the confirmation to employers in the legal sector that learners have the skills and knowledge needed to progress to/meet the nationally recognised standard to carry out the aforementioned roles.

The qualification is assessed by completing a portfolio of evidence which details what learners have completed at work through a variety of evidence such as observation, professional discussion, witness testimony and supporting documentary evidence.  The assessor can work alongside the learner to confirm that they have met the requirements of the qualification and that they are therefore competent in their role.

Competence is displayed through the assessor observing the learner demonstrate that they carry out their normal work activities competently and to the sector standard and comply with currently legislation and procedures.  The assessment process will ensure that the learner can complete the tasks that they have been directed to undertake and that they can interpret the instructions correctly.  They will demonstrate that they can select the appropriate resources for the task will also demonstrate that they can complete tasks within the given timescales and specifications.

Apprenticeships

This qualification is a mandatory component the court, tribunal and prosecution operations; advanced level apprenticeship in England (as detailed in SASE). 

 

Progression

Learners who achieve this qualification can progress to more senior roles within courts/tribunals and, with significant further experience, may be able to progress to management level roles such as a court manager within courts/tribunals and project management roles within the justice and wider sector. This qualification enables progression to the following job roles:

  • Clerk of Court, with responsibilities for maintaining records within a court and administering oaths to witnesses and jurors.
  • Team Leader, with responsibilities for managing and leading a team of administrative staff including performance improvement and people development.
  • Executive Officer, with responsibilities for providing junior management support, carrying out fairly complex administrative duties and drafting and checking correspondence and data.

Learners who complete this qualification may be able to progress to further learning, including:

  • management development training
  • higher level apprenticeships such as Management apprenticeships
  • project management training and qualifications

What approvals are needed?

Centres must come forward for approval and should contact SQA’s Business Development Team for guidance.

Assessors and verifiers must be able to meet SQA’s general requirements for technical/occupational competence as outlined in the Systems and Qualification Approval Guide.

Where can you take this course

Qualification content and delivery tools

Qualification structure

The qualification requires the learner to complete 3 mandatory units (13 credit points) and a minimum of 4 optional units (26 credit points minimum).

Please refer to the qualification structure (98 KB) for more information.

Unit specifications

Unit specifications for this qualification are available on the Unit search.

How to assess

The qualification is assessed by completing a portfolio of evidence which details what the learner has completed at work. This can be gathered through observation, professional discussion, witness testimony or supporting documentary evidence. The assessor can work alongside the learner to confirm that they have met the requirements of the qualification and that they are therefore competent in their role.

Learner portfolio

Assessment strategy/principle

Learner Guidance and Portfolio