SQA's chatbot for learners

We’ve developed a chatbot for learners to answer candidate questions around qualifications in 2022.

Continuously improving

The chatbot is only available on some pages – as we are still testing and improving it.

We have programmed our chatbot with information about the exam timetable, however, we can't anticipate all your questions and you may get an the wrong response to your query.

But we will be continuously adding or adapting responses based on your feedback.

What is a chatbot?

A chatbot is a web application designed to interact with customers and answer their enquiries quickly without the need for a telephone call or an email.

Other ways to get in touch

If the chatbot can’t answer your enquiry you can contact our advice line.

• 0345 279 1000
• customer@sqa.org.uk
• Candidate enquiry form

Things to know about the chatbot

• it appears in the bottom right of this page. You can use the [ ] to expand to full page.
• It is not available for Internet Explorer users.
• Contact web.team@sqa.org.uk  with any problems.