Contact us
Our working hours are 8:30 am to 5 pm Monday to Friday except for Bank Holidays.
Results helplines
Qualifications Scotland
0345 279 1000
Tuesday 4 August - 8 am to 6 pm
Wednesday to Friday - 8:30 am to 5 pm.
Skills Development Scotland
0808 100 8000
Skills Development Scotland website
Tuesday 4 and Wednesday 5 August - 8 am to 8 pm
Thursday 6 and Friday 7 August - 9 am to 5 pm.
UCAS
Exam Results helpline
0371 468 0 468
Please have your Personal ID ready to find your records quickly.
Use the tabs below to open each section individually. Alternatively you can show all the sections.
Centres
If you're an Approved centre, or want to deliver our qualifications.
Learners
Where we are
If you use British Sign Language (BSL), the Contact Scotland BSL service has an online interpreter to help you communicate with us.
Digital Services covers:
- SOLAR - E-assessment system which is used by schools, colleges and training providers
- Academy - Online learning provision for Qualifications Scotland employees and appointees
- Content Producer Support - Support for appointees on using Content Producer
- Understanding Standards website - provides teachers and lecturers with resources and guidance on assessment standards.
Please visit our Media Team contact details.
The Customer Services team provide telephone and email support to our Approved Centres, stakeholders, candidates and their representatives as well as potential new customers.
Senior Customer Service Manager
Team Leader
- Colin Gray
- Tracy Beaton
- Bryan Evans
- Jemma MacMaster
- Diane Shearer
- Amaka Onwusa
- Stephen McGowan
- Angela McGowan
- Kirsty Wyllie
- Patricia Souter
- Lauren Straine
- Garath Stephens
Browse our answers to common questions.
We want to know if something goes wrong or you are unhappy with our services, here's how to let us know.
Find out how to complain to Qualifications Scotland and how we will deal with your complaint.