Regulatory principle number 18 states that ‘the awarding body and its providers must ensure that it has safeguards to prevent and manage cases of malpractice and maladministration’.
The awarding body, along with their providers, are responsible for demonstrating clearly defined processes to deal with malpractice and maladministration.
The awarding body is responsible for informing SQA Accreditation of any actual or suspected cases of malpractice or maladministration, and should take appropriate corrective and/or preventative action.
Take a few moments to reflect on your current systems/practices for identifying malpractice and maladministration and escalation routes:
Are they robust enough?
Can you evidence your process?
Are you confident that your employees and providers know what constitutes malpractice and maladministration?
Does your providers documentation reflect the correct processes?
If you require any further guidance, please refer to the Guidance Note and don’t hesitate to contact your regulation manager.