Contact us
Our normal working hours are 8:30 am to 5 pm Monday to Friday except for Bank Holidays.
Results day - helpline
Open
- Tue 5 August (Results day): 8am to 6pm
- Wednesday to Friday: 8:30am to 5pm.
Skills Development Scotland’s helpline
- 0808 100 8000 8am to 8pm.
Use the tabs below to open each section individually. Alternatively you can show all the sections.
Contact details for centres
Centres
If you're an SQA Approved centre, or want to deliver our qualifications.
Learners
Where we are
Digital Services enquiries
Digital Services covers:
- SOLAR - E-assessment system which is used by schools, colleges and training providers
- SQA Academy - Online learning provision for SQA employees and appointees
- Content Producer Support - Support for appointees on using Content Producer
- Understanding Standards website - provides teachers and lecturers with resources and guidance on assessment standards.
Media team
Please visit SQA's Media Team contact details.
Customer Service Team
The Customer Services team provide telephone and email support to SQA's Approved Centres, stakeholders, candidates and their representatives as well as potential new customers.

Senior Customer Service Manager

Team Leader
- Colin Gray
- Tracy Beaton
- Bryan Evans
- Jemma MacMaster
- Diane Shearer
- Amaka Onwusa
- Stephen McGowan
- Angela McGowan
- Kirsty Wyllie
- Patricia Souter
- Lauren Straine
- Garath Stephens
Frequently asked questions (FAQs)
Browse our answers to common questions.
We want to know if something goes wrong or you are unhappy with our services, here's how to let us know.
Complaints
Find out how to complain to SQA and how we will deal with your complaint.
Report a problem with our website
BSL interpreting service
If you use British Sign Language (BSL), the Contact Scotland BSL service has an online interpreter to help you communicate with us.