Accessibility statement for SQA

This accessibility statement applies to content published on the www.sqa.org.uk domain. It does not apply to content on other Scottish Qualifications Authority (SQA) domains (for example www.swqr.org.uk/) or subdomains (for example connect.sqa.org.uk).

This website is run by SQA. We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: digital.team@sqa.org.uk

If you have problems accessing pages or documents published on this website, please contact Customer Support who will supply the page or document in an accessible format. Many of our publications can be produced in alternative formats, including large type, braille and community languages.

We aim to provide a full response to enquiries within five working days. If your enquiry is complex, we may need to refer it to another team; in these cases we aim to provide a full response within 20 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

SQA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require fixes to PDFs or other documents published before 23 September 2018 if they are not essential to providing our services and do not form part of our day-to-day functions.

We do not plan to fix documents that were published before 2018 or have low use, unless asked by a user. Those documents that are essential to our service that were published before 2018 will be added to our roadmap.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we're doing to improve accessibility

We regularly audit and check content on SQA.org.uk and seek to fix content that fails to meet the WCAG version 2.1 AA standard.

We have a long-term project underway to improve accessibility across SQA's digital estate. This will ensure our website is fully compliant with WCAG 2.1 AA Standard.

This work will include the replacement of the SQA.org.uk website as the organisation transitions to a new body. This new website is planned to go live in late 2025.

What we're currently working on:

What are we planning to do next:

Preparation of this accessibility statement

This statement was prepared on 20/09/19. The statement was last reviewed on 09/02/24. This website was last tested on 17/01/24 against the WCAG 2.1 AA standard. This test included the use of our automated accessibility tool, Powermapper (SortSite) and manual testing with assistive technology by Civic – a third party supplier.