Business Development and Customer Support Team

Office opening hours are 8.30am to 5pm Monday to Friday with the exception of local and Bank Holidays.

0303 333 0330

Alasdair MacRae

Head of Business Development and Customer Support


Caroline Hunter
National Manager Scotland
Seán Boyle
Customer Services Manager
Shohreh Wiseman
BDC Team Leader

Regional Managers

Sharlene McKay
Clacks, Falkirk, Stirling, West Lothian
Geraldine Balfour
Perth, Dundee, Angus, Fife
Graham Campbell
Highlands, Western Isles, Argyll & Bute
Derek Houston
Glasgow (excl City of Glasgow College)
Julie C Lynn
North Lanarkshire, South Lanarkshire
Theresa McGowan
Edinburgh, East Lothian, Midlothian
Alistair McKay
Aberdeen, Aberdeenshire, Moray, Shetland
Kelly Milford
Renfrewshire, East Renfrewshire, Inverclyde, East Dunbartonshire, Orkney, City of Glasgow College, West Dunbartonshire
David Ross
North Ayrshire, East Ayrshire, South Ayrshire, Borders, Dumfries and Galloway

Business Development Consultants

Laura Skinner Gayle Rennie Michelle Forfar
Amanda Gilmour    

England, Wales and Ireland

England | Wales | Northern Ireland | Republic of Ireland
Gillian Hepburn
National Manager
UK and Ireland
Seán Boyle
Customer Services Manager
Shohreh Wiseman
BDC Team Leader

Regional Managers

David Allgood James Nobes Tammy Willett
Sarah Stevenson    

Business Development Consultants

Imran Azam Gillian Lindsay  


International SQA Customer Support Team: 00 44 141 500 5030.

When calling in the UK you can dial 0345 279 1000.

Customer Service Team

The Customer Services team provide telephone and email support to SQA's Approved Centres, Stakeholders, Candidates and their Representatives as well as potential new customers.

Seán Boyle
Customer Services Manager

Lyndsey Kirkwood
Customer Service Team Leader

  • Colin Gray
  • Tracy Beaton
  • Jean Cameron
  • Andrew Nolan
  • Bryan Evans
  • Patricia Souter
  • Jemma MacMaster
  • Marlyn Lunney
  • Victoria McIver
  • Diane Shearer
  • Lyn Bryceland
  • Scott MacDonald
  • Garath Stevens

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