External Assessment Helpdesk

We’re merging the e-marking and Script Management helpdesks to form the new External Assessment Helpdesk on Tuesday 18 March. You can contact the new helpdesk by emailing external.assessment@sqa.org.uk, or by phoning 0345 213 6612 (option 4).

The External Assessment Helpdesk will be open from 8 am – 9 pm on Monday - Friday and 9 am – 5pm on Saturday, Sunday and public holidays. The helpdesk will be available to assist with queries relating to:

• stationery
• packaging and uplift
• material delivery
• digital upload/submission
• Art & Design enquiries
• re-allocation of materials
• marker check
• e-marking
• RM Assessor access and support
• marking progress and capacity

From Tuesday 18 March, you should direct all correspondence which was previously sent to the following mailboxes, to the External Assessment helpdesk:

• e-markerhelpline@sqa.org.uk
• script.management@sqa.org.uk
• centre.reconciliation@sqa.org.uk
• marker.reconciliation@sqa.org.uk
• marker.check@sqa.org.uk
• art.assessment@sqa.org.uk

If you have any questions, please contact external.assessment@sqa.org.uk.