Responsible business
Our responsible business vision
We strive to make a meaningful difference to the individuals and communities we serve. We achieve this by fostering a shared understanding of what it means to be an organisation that delivers on our promises and maintains a positive impact on our customers, the environment, and the people in it.
Our responsible business strategy
We outline the various ways in which we support, serve and nurture our employees, stakeholders, customers, and communities in our responsible business strategy. We also highlight our contributions towards a greener society within the strategy.
Our responsibilities can be divided into three main sections:
- Our people
- Our customers and communities
- Our environment
Our people
Our responsible business mission focuses on nurturing the diverse talents of our colleagues, empowering them to realise their potential and achieve their ambitions while ensuring they’re treated with dignity and respect.
We help our people flourish
Our colleagues are our most valuable resource. We acknowledge their humanity and hard work, recognising that they have obligations, concerns, and interests beyond their roles. Alongside our human resources procedures and policies, we provide a variety of programmes, initiatives, and employee benefits that transform SQA from a workplace into a thriving community.
Our customers and communities
‘Giving something back’ encapsulates what it means to be a responsible business at SQA. Throughout 2024, we strengthened existing relationships and forged new ones. We remain committed to building and enhancing connections with our customers and local communities. We’ve recognised and rewarded ambition, promoted equality, improved employment opportunities for young people, and actively supported local charities.
The environment
We aim to minimise the environmental impact of our activities and enhance all colleagues’ awareness of climate change issues. Our goal is to exceed the obligations outlined in the government’s 25-year environmental plan, 'A Green Future', as well as those in the 'Public Bodies Climate Change Duties'.