Certficate in Team Leading - Unit Breakdown

Unit SCQF Level SCQF Credit Points Period of Credit Rating From: Period of Credit Rating To:
Unit TL1 - Organise and develop yourself 5 4 10/12/2012 31/12/2015
Unit TL2 - Organise and communicate information 5 6 10/12/2012 31/12/2015
Unit TL3 - Organise and improve your teamís work 5 8 10/12/2012 31/12/2015
Unit TL4 - Organise your teamís resources and ensure your own actions reduce risk to Health and Safety 5 7 10/12/2012 31/12/2015
Unit TL5 - Maintain and develop effective working relationships 5 5 10/12/2012 31/12/2015
Unit TL6 - Help your team members to develop their performance 5 5 10/12/2012 31/12/2015
Unit TL7 - Resolve customer service issues 5 5 10/12/2012 31/12/2015