SVQ Hospitality Services

SVQ Hospitality Services

The Scottish Vocational Qualification (SVQ) Level 1 and Level 2 in Hospitality Services recognises the knowledge and skills of candidates working in the hospitality sector. These vocational qualifications are based on the standards developed by People 1st, the sector skills council for hospitality, leisure, travel and tourism. The SVQs are intended for people who work in small hotels, restaurants or cafes and who have a broad range of tasks.

These qualifications are widely available through FE colleges, employers and training providers.

Why deliver this qualification

SVQ Hospitality Services is a workplace qualification, based on up-to-date industry practice. Optional Units can be selected to suit the individual candidate’s role and achievement of this qualification is nationally recognised.

The SVQs can be offered at any time — they do not need to follow the academic session.

Assessor’s guidelines and candidate recording forms are available to download from the SVQ Hospitality and Tourism web page. A bank of underpinning knowledge questions is available to download from SQA’s secure website.

Who does this qualification suit

These SVQs are aimed at individuals who work within small hotels, restaurants or cafes. They may have a broad job role, covering housekeeping, reception, food service and food preparation.


Entry is at the discretion of the centre. Candidates undertaking these
qualifications should be in positions which relate to the Course to enable them to provide work-related evidence.


Candidates who successfully complete one of these qualifications can progress to further SVQs within the Hospitality and Professional Cookery framework. These SVQs could also open up opportunities for further employment or promotion within the hospitality industry.


Centres with devolved authority for approval should use their own internal approval process.

Centres without devolved authority require to come forward for approval and should contact SQA’s Business Development Team for guidance.

Assessors and verifiers must be able to meet SQA’s general requirements for technical/occupational competence as outlined in the Systems and Qualification Approval Guide.

Centres should pay particular attention to the requirements set out in the assessment strategy if operating qualification via an RWE.

How to assess

Assessment is through performance in the workplace. Evidence can be gathered by observation, product evaluation, questioning, witness testimony or personal statement.

The acceptable use of simulation is outlined in the assessment strategy for this qualification.

Qualification content and delivery tools

Information about the qualification(s)

Qualification Structure

National Occupational Standards

Unit information for this qualification is available on our Accredited Qualification Unit Search.


Fact sheets

Modern Apprenticeship

The Hospitality Services SVQ at SCQF level 5 is also part of the SCQF level 5 Modern Apprenticeship in Hospitality

Information about delivery, assessment, quality assurance and support material

Assessment strategy

Assessor's guidelines

Hospitality Services at level 4 and 5 Assessor guidelines






April 2013


Hospitality and Professional Cookery at levels 1, 2 and 3  (574 KB)

Candidate Guidance and Portfolio

Internal Assessment Reports

Useful Links

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