SVQ level 3 Healthcare Support (Non-clinical) at SCQF level 7

SVQ level 3 Healthcare Support (Non-clinical) at SCQF level 7

The Scottish Vocational Qualification (SVQ) level 3 Healthcare Support (Non-clinical) at SCQF level 7 allows learners to demonstrate competence in job-related skills in their particular area of work and expertise.

This qualification covers areas such as promoting effective communication in a healthcare environment; maintaining health, safety and security practices within a health setting; and developing your practice through reflection and learning. It also covers monitoring and solving customer service problems; planning and managing own workload; planning and organising meetings; helping individuals address problems affecting their performance; using information to take effective decisions; allocating work to team members; giving presentations to groups; and assisting others to plan presentations to enable learning.

This qualification has been designed in partnership with the Skills for Health Sector Skills Council to ensure relevance to the sector.

SVQs are based on National Occupational Standards. SQA works in partnership with other organisations to ensure that National Occupational Standards (NOS) are relevant to the current and future needs of Scottish industries.

This qualification is available through employers and training providers.

Why deliver this qualification

The SVQ level 3 Healthcare Support (Non-clinical) at SCQF level 7 is a re-accredited qualification. 

Successful candidates will gain an internationally-recognised qualification which guarantees that they have the skills, knowledge and abilities required to carry out their role successfully.  Employers will also benefit from their employees being proficient.

Assessment is carried out in the workplace, which minimises any time learners would need to be away from their work.

The progression route for each candidate will depend on their job role and level of responsibility.

The SVQ can be offered in any of the following modes:

  • full-time
  • part-time (eg day-release)
  • open and distance learning

The achievement of other qualifications such as the Scottish Modern Apprenticeship in Healthcare Support at SCQF Level 7 can contribute towards the successful completion of this award.

Who does this qualification suit

This SVQ is suitable for:

  • learners who have just left school
  • individuals who are currently in employment and who wish to obtain a formal qualification
  •  employees who wish to obtain short, continuing professional development courses

Access

Entry is at the discretion of the centre.

Candidates should be in a job or placement where they are carrying out relevant tasks and responsibilities which allow them to gather the required evidence.

No prior qualifications are required to undertake this qualification, although experience in/knowledge of subject would be an advantage.

Progression

The level 3 award could provide progression to:

  • employment in the Healthcare sector, perhaps as a Healthcare Support Worker
  • related PDAs in the Healthcare sector

Approval

Centres without devolved authority will have to come forward for approval and should contact the Business Development Team for guidance in completing the combined CA1/SA1 form.

Assessors and verifiers must be able to meet SQA's general requirements as outlined in the guide to approval.

How to assess

For general information on how to assess this qualification, please refer to the document Guidance on how to assess SVQs. For detailed guidance on how to assess this particular SVQ, please refer to the Assessment Strategy.

Qualification content and delivery tools

Current

Information about the qualification(s)

Qualification Structure

Group Award Code: GL3Y 23

The SVQ level 3 Healthcare Support (Non Clinical) at SCQF level 7 consists of 3 mandatory Units and 5 optional Units.

For details of the Units making up the SVQ, please refer to the Qualification Structure document:

National Occupational Standards

Unit information for this qualification is available on our Accredited Qualification Unit Search.

Core Skills signposting

Modern Apprenticeships

This SVQ is a mandatory component in the Scottish Modern Apprenticeship in Healthcare Support at SCQF Level 6.

SQA also offers the following components of this Apprenticeship:

Unit Title

SCQF 5

Core Skills: Communication

F427 04

Core Skills: Numeracy

F42B 04

Core Skills: Information and Communication Technology

F42F 04

Core Skills: Problem Solving

F42K 04

Core Skills: Working with Others

F42P 04

Information about delivery, assessment, quality assurance and support material

Lapsing

Information about the qualification(s)

Qualification Structure

Group Award codes level 3:

To achieve a SVQ 3, candidates must achieve three mandatory Units and five optional Units.
Mandatory Units for SVQ 3 Healthcare Support (Non-clinical)

  • Promote Effective Communication in a Healthcare Environment - FN94 04
  • Maintain Health and Security Practices within a Health Setting - FN95 04
  • Reflect on and Develop your Practice - DK57 04

These qualifications are now in their lapsing period and will finish on 30/06/2020

Centres should note:

  • The qualifications will be deleted from the relevant catalogue
  • The qualifications’ content and delivery tools will remain on SQA’s website until 30/06/2020 at which point they will be removed and archived
  • No new centres may be approved to offer these qualifications
  • No candidates can be entered for these qualifications after 30/06/2016
  • Centres should ensure candidates complete these qualifications and results are submitted to SQA before 30/06/2020.

National Occupational Standards

Unit information for this qualification is available on our Accredited Qualification Unit Search.

Unit(s) and delivery tools

Group Award codes level 2:

SVQ 2 Healthcare Support (Clinical) — GD0V 22
SVQ 2 Healthcare Support (Non Clinical) — GD08 22

Group Award codes level 3:

SVQ 3 Healthcare Support (Clinical) — GD0R 23
SVQ 3 Healthcare Support (Non Clinical) — GD0T 23

 

Structure

To achieve an SVQ 2, candidates must achieve three mandatory Units and three optional Units. For SVQ 3, candidates must achieve three mandatory Units and five optional Units.

Mandatory Units for

SVQ 2 Healthcare Support (Clinical) and

SVQ 2 Healthcare Support (Non Clinical)

Communicate Effectively in a Healthcare Environment — FN7D 04
Make Sure your Own Actions Reduce the Risks to Health and Safety — F470 04
Carry out your responsibilities at Work 2 — DP7D 04

Mandatory Units for SVQ 3 Healthcare Support (Clinical) and

 SVQ Healthcare Support (Non Clinical)

Promote Effective Communication in a Healthcare Environment — FN94 04
Maintain Health and Security Practices within a Health Setting — FN95 04
Reflect on and Develop your Practice — DK57 04

Information about delivery, assessment, quality assurance and support material

Assessment strategy

Assessor's guidelines

Candidate Guidance and Portfolio

Internal Assessment Reports

Information Sheets

Healthcare Support level 3