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Contact our Business Development team on 0303 333 0330 or customer@sqa.org.uk.

Overseas enquires should be directed to 0044 141 282 6500.  Find out more about becoming an approved SQA centre here.

Visit our Site Help section to get detailed advice on how to use this website to locate the information you need.

If you have lost or need an extra copy of your certificate, you can use our Replacement Certifiicate Service to order a new one. Replacement certificates can be ordered by post or by submitting our online form.

Access the MySQA website to sign up and receive results by e-mail or text, and check your online record of achievement.

Use our Past Paper Service to download the relevant past papers. Theses are available free of charge, and can be used alongside the relevant set of marking instructions to provide past paper solutions.

Alternatively Bright Red Publishing have a range of past question paper books. Visit their website at: www.brightredpublishing.co.uk.

For general candidate support and help, please complete our candidate enquiry form.

• for learners
• for parents

To find out your Scottish Candidate Number, complete our candidate enquiry form.

SQA can not provide comparisons between our qualifications and that of other awarding bodies.  To help you make a comparison yourself, you may find the SCQF's 'Qualifications Can Cross Boundaries' leaflet.

SQA can not provide comparisons between our qualifications and that of other national/international awarding bodies.  However, candidates wishing to enquire about the equivalence between international and UK qualifications may do so by contacting the UK NARIC team by the following means:

UK NARIC
Oriel House
Oriel Road
Cheltenham
Gloucestershire
GL50 1XP

Tel: +44 (0)871 330 7033
Fax: +44 (0)871 330 7005
E-mail: info@naric.org.uk
Website: www.naric.org.uk

To enable us to process and update your candidate record we are required to obtain the necessary documentation. You must provide two items from the list below. The documents should be the originals, not photocopies.

• Passport
• Drivers Licence
• Justice of Peace letter
• Birth certificate
• Decree Nisi
• Marriage/Civil Partnership Certificate
• Adoption Certificate

All documentation you send to support your request will be returned to you via secure delivery. If you wish your documents returned by special delivery please post a cheque of £4.50 addressed to the Scottish Qualifications Authority.

Please post to the following address:

Operations
Centre Support
Fourth Floor
The Optima Building
58 Robertson Street
Glasgow
G2 8DQ

Contact our Customer Support Team (tel: 0845 279 1000; e-mail: customer@sqa.org.uk) to update your address details with SQA.

Complete our candidate enquiry form, indicating the course name and geographical area you are interested in.  

Check the dates and times of this year's exams using the current examination timetable.

You can make amendments to your registered candidates' personal details as long as these details are accurate and the proper authentic identification is provided to support this alteration. If you have any other queries relating to this process please e-mail either:

• schools: national.qualifications@sqa.org.uk
• colleges, training providers and employers: candidate.records@sqa.org.uk

The calendar of key dates for submission of entries is now available from our Operational Help Centre.

You can update your centre's details, including details for the SQA Co-ordinator, either by contacting our Business Development and Customer Support team, or by filling out our online Centre Update form.

If you don't already have a named contact within SQA, contact our Business Development and Customer Support team. Our Customer Charter gives further details and information on how to make a formal complaint.

We have an online freedom of information request form. Full details on how to make a request are available in our policies section.

Contact our Business Development & Customer Support Team for details on how to add another qualification to your centre's portfolio.

National Assessment Bank (NAB) materials, Assessment Support Packs (ASP), Assessment Exemplars and Study Guides are available on our secure website. Access is granted at the discretion of the SQA Co-ordinator of each centre. Please speak to them regarding access any materials from this website. To find out what materials are available, check our lists of materials currently available on the secure site.

Simply fill out our Connecting with SQA registration form with a few basic contact details. You can unsubscribe from the mailing ilst at any time.

You can check the availability of a publication by providing the title and the code which is normally found on the back of the publication and e-mailing our Business Development & Customer Support Team: mycentre@sqa.org.uk. Please provide your centre number and purchase order number.

The Publications Sales and Downloads section contains a list of the main documents that SQA publish, including their publication code. many are available as a free download.

If you are an SQA Approved centre you can request the SQA approved logo by contacting our Business Development & Customer Support Team (e-mail: mycentre@sqa.org.uk).

Non-examination material such as Coursework/Projects and Art & Design Practical Folios, submitted to SQA for external assessment may be returned by filling out a claim form. This can only be requested by the centre on a pupil's behalf, not directly by a pupil.

There are a number of assessment arrangements that can be made by a centre with SQA's approval for exams being undertaken by disabled candidates or additional support needs. For more information, check our Assessment Arrangements section.

Joining SQA’s Appointee team is an important and highly valued part of the education and training system in Scotland. We have many opportunities for teaching professionals and industry specialists to consider.

For a full list and details of what each role involves please read our contract specifications information. A list of current appointee opportunities is available in our appointee opportunities section.

There are a number of communication methods, depending on the nature of your enquiry. Full details are available on our Contact SQA page.

Centres should submit evidence to SQA to support an assessment appeal. Appeals can only be made by a centre on a candidate's behalf - not directly by a candidate. For full details visit our Appeals section.

Candidates should get in touch with their school or college and discuss the matter with staff there.

For full details on SQA's verificaton process, which ensures that centres are delivering qualifications to national standards, visit our Verification section.

For full details on SQA's accreditation processs, and how to work with SQA to develop vocational qualifications, visit our Accreditation section.

For further information on the other services SQA can offer your organisation, please click on the link below:

• www.sqa.org.uk/customisedaward
• www.sqa.org.uk/creditrating
• www.sqa.org.uk/endorsement

The Recruitment section of our website is regularly updated with general job vacancies. To apply to become an Appointee with SQA (ie a Marker, Setter, or Vetter, etc), visit the Appointee Opportunity section