How to request personal information

Your personal information includes your name, date of birth, address, SQA qualification entries and results.

The Data Protection Act 1998

The Data Protection Act 1998 sets out how organisations should use and protect personal information. Under the Act you have the right to ask if we process any personal information about you and receive a copy of it.

The Act refers to you as a 'Data Subject', and to the information SQA holds about you as 'personal data'. Your request is known as a 'subject access request'.

How do I make a Subject Access Request?

You can request your personal information by completing our subject access request form or making a request in writing and submitting it to the Data Protection Team  via email at data.protection@sqa.org.uk or via post at the addresses below:  

Data Protection Officer
Scottish Qualifications Authority
The Optima Building
58 Robertson St
Glasgow
G2 8DQ

Payment methods

A £10 fee is applicable to all requests. Your request will not be processed until this fee is paid.

We accept payment by the following methods:

Payments being made by cheque or postal order should be sent to the Data Protection Team at the address given above along with the subject access request form or written request.

What happens next?

Your request will be acknowledged within five working days. We will respond to your request within 40 days.

What will I receive?

You will receive a copy of the information we hold about you, or if the information cannot be provided an explanation of why that is the case. 

Can I access my exam script under the Data Protection Act?

Your Examination script is exempt from release under the Data Protection Act. SQA markers are instructed not to add their comments to examination scripts, but occasionally this does happen. You are entitled to receive a copy of any marks or comments markers add to your script. We will provide these, if available, in response to your subject access request.

Can someone else request my personal information? 

Not without your consent. You can ask someone to act on your behalf when making a subject access request. This could be someone like a parent, solicitor, doctor, carer or other family member; they are referred to as a third party.

If you choose to have someone act on your behalf SQA must be satisfied that the person  making the request is entitled to do so. It is their responsibility to provide written evidence that you have consented to this arrangement. SQA’s data subject access request form can be used for this.

Can I make a request on behalf of someone else?

You can only request information on behalf of someone else if you have their written consent, (see  someone else request my personal information? above). However if they are unable to provide their consent, as a result of a disability, you can make a request on their behalf if you are a parent or other person who is legally able to act for them.

To make this type of request please complete this form (1.13 MB) and return it to either the postal or email address given above. 

Please be aware that the £10 fee is still applicable for these requests. Your request will not be processed until this fee is paid. Details of the payment options are given above. 

How else can I find out about my exam results?

The information we provide in response to subject access requests includes information about exam results, however this in not the only way to access this information. You might prefer to use one of SQA’s other services to access the information we hold about your results:

SQA provides a service to return non-examination material submitted to us for assessment.

Further information and guidance

Data Protection Registration

SQA is a registered data controller. To find out what we process, go to:

http://www.ico.gov.uk/ESDWebPages/search.asp and enter our registration number Z5781759.

Data Protection Policy and Privacy Notice

SQA’s Data Protection Policy sets out how we ensure compliance with the Data Protection Act and the Privacy Statement sets out what personal information SQA collects and how that information is used.