How to access information

The Freedom of Information (Scotland) Act (FOISA) and the Environmental Information (Scotland) Regulations 2004 enable you to access information held by SQA. These regimes aim to promote transparency and accountability, ensuring good decision making in the use of public money by public bodies. SQA aims to be recognised as a leading public body, and to promote a culture of transparency. We are working towards the freedom of information recommendations in Scottish Ministersí Code of Practice.

SQA Publication Scheme

SQA has adopted the Model Publication Scheme 2015 produced by the Scottish Information Commissioner. We already make a large amount of information publicly available through our guide to information available through the Publication Scheme (180 KB). You might find that the information you are looking for is already available ó we recommend that you look or enquire first.

If you would prefer a printed copy of our Scheme, this is available on request. Please e-mail

You can also write to:

Business Development and Customer Support Team
The Optima Building
58 Roberson Street
G2 8DQ

Or telephone us on: 0345 279 1000

How to request information that is not available through our Publication Scheme

If you do need to make a request, please submit it to us in writing or by e-mail, stating your name and address. You can expect to receive an acknowledgement to your request within five working days, and a full response within the statutory 20 working day deadline. If we need to ask you for more details to help with your request, we will do this as quickly as possible.

Submit your request for information.

There are a number of exemptions that could mean that some information might not be released to you. You can find out more information about these exemptions on the Scottish Information Commissionerís website.

Personal Information

Section 38 of FOISA details a number of circumstances where the personal data of individuals can be withheld from release.

If you are looking for personal information (for example information about your own or your childís SQA qualification results) this will not be released in response to a Freedom of Information request. You will need to submit a subject access request (275 KB) for personal information, as described in our pages about requests for personal information under the Data Protection Act.

Environmental Information

Environmental information is governed by separate regulations, known as the Environmental Information (Scotland) Regulations 2004 (EIRs). We will only treat such requests differently when the regulations require us to do so. Find out about charges for environmental information (10 KB).

Will I be charged for my information request?

For information that is not covered by our Publication Scheme we will not charge if the cost to us of providing it will be less than £100. If it will cost more than £100 (but less than £600) for SQA to provide the information, we may ask you to contribute up to 10% of this cost. You can find further details of charges in our Publication Scheme (180 KB).

SQA is not required to provide you with information if we estimate that it will cost us over £600 to find and supply it. If this happens we will wherever possible try to provide whatever information we can in response to your request.

What can I do if Iím not happy with the way my request has been dealt with?

When you make a freedom of information request you have the right to ask us to review our decision, explaining your reasons. Your request for review should be made within 40 working days of receipt of the information. We will acknowledge your review request within five working days and reply in full within 20 working days.

Submit your request for review.

If you are still dissatisfied after any review, you have the right to apply for a decision to the Scottish Information Commissioner. Any such application should be sent to:

The Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
KY16 9DS

Tel: 01334 464610


Please write to:

Online: FOI request


Write to: Freedom of Information Officer
The Optima Building
58 Roberson Street
G2 8DQ