Exceptional circumstances or appeal?
If you are unable to sit your exam or want to question your results, which process should you use to let us know?
- Exam Exceptional Circumstances Consideration service – If you are unable to sit or complete an exam due to personal circumstance or disruption. Available up to 10 days after each exam.
- Appeals service - You may be able to submit an appeal if your result(s) is not what you were expecting. Available from Results Day.
Still not sure which service is right for you? Use our flowchart to help you decide.
Did you sit your exam?
Yes
No
Was your exam affected by a disruption or other circumstance?
Yes
No
Were you unable to attend your exam due to a personal circumstance outwith your control?
Yes
No
Is your exam result lower than your estimate?
Yes
No
You may be eligible for the
Examination Exceptional Circumstances Consideration Service.
Please speak to your school, college or training provider about what to do.
You may be eligible for the
2022 appeals service.
Your exam result is final.