Exceptional circumstances or appeal?

If you are unable to sit your exam or want to question your results, which process should you use to let us know?

Still not sure which service is right for you? Use our flowchart to help you decide.

Did you sit your exam?
 
 
 
 
 
 
Yes
 
No
 
 
 
 
 
 
Was your exam affected by a disruption or other circumstance?
 
 
 
 
 
 
Yes
 
No
 
 
 
 
 
 
Were you unable to attend your exam due to a personal circumstance outwith your control?
 
 
 
 
 
 
Yes
 
No
 
 
 
 
 
 
Is your exam result lower than your estimate?
 
 
 
 
 
 
Yes
 
No
 
 
 
 
 
 
 
 
 
 
 
Please speak to your school, college or training provider about what to do.
 
 
 
 
 
You may be eligible for the 2022 appeals service.
 
 
 
 
 
Your exam result is final.