Business Administration and Customer Service (SCQF Level 6)
Mandatory
| Component Title | SCQF Level | SCQF Credit Points | Period of Credit Rating From: | Period of Credit Rating To: |
|---|---|---|---|---|
| Social Media for Customer Service | 6 | 6 | 24/01/2023 | 31/07/2028 |
Group A - Choose 1
| Component Title | SCQF Level | SCQF Credit Points | Period of Credit Rating From: | Period of Credit Rating To: |
|---|---|---|---|---|
| Understanding Business | 6 | 6 | 24/01/2023 | 31/07/2028 |
| Administrative Theory and Practice Practice | 6 | 6 | 24/01/2023 | 31/07/2028 |
Group B - Choose 2
| Component Title | SCQF Level | SCQF Credit Points | Period of Credit Rating From: | Period of Credit Rating To: |
|---|---|---|---|---|
| Management of Marketing and Operations | 6 | 6 | 24/01/2023 | 31/07/2028 |
| Management of People and Finance | 6 | 6 | 24/01/2023 | 31/07/2028 |
| IT Solutions for Administrators | 6 | 6 | 24/01/2023 | 31/07/2028 |
| Communication in Administration | 6 | 6 | 24/01/2023 | 31/07/2028 |
| Customer Service: Product and Service Requirements | 6 | 6 | 24/01/2023 | 31/07/2028 |
| Communication Skills for Customer Service | 6 | 6 | 24/01/2023 | 31/07/2028 |